Buongiorno , mia figlia Diana Athena Lucia Abbattista ha richiesto il rimborso per una valigia danneggiata e la compagnia aerea in risposta ha scritto:
Il venerdì, aprile 18, 2025, 1:53 PM, Ryanair [cs.support@ryanair.com] ha scritto:
Ryanair
Your request (62172980) has been updated. To add additional comments, reply to this email.
Dear Customer,
We are reviewing your claim. To ensure a speedy resolution, please can you confirm that you provided the below information. If not, please attach the required documentation by replying to this email.
Copy of original receipt for the damaged item.
Bank Details (IBAN/BIC/Account Holder Name).
Once received your claim will be completed as soon as possible.
Kind Regards,
Ryanair Customer Services.
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Ryanair Holdings plc (Company No. 249885) / Ryanair D.A.C. (Company No. 104547).
Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland.
[WR32NL-95RL2].
Non credo sia una risposta appropriata e pertanto esigo un risarcimento con il rimborso del bagaglio rotto o con l'invio di un bagaglio equivalente.