Your reference:
Our reference: FB ID 42266587
To whom it may concern,
Thank you for your email dated November 3, 2025 regarding the above claim.
We regret that you were not pleased with our pricing policy.
Please kindly be informed that the pricing of the tickets is subject to availability. This may cause different prices on different days for the same flights. Prices are always visible to the flight guests before purchasing the ticket.
This information is strictly confidential, not to be published nor forwarded to third party or to public knowledge with any form of advertise or communication even trough papers, electronic or via social media.
Sincerely,
K. B.
Lufthansa Customer Relations
If you have any questions or would like to send us additional information, you can use the reply function in your e-mail program. Please note that e-mails are sent unencrypted and that the following restrictions apply to attachments: max. 6 attachments of 2MB each in .pdf, .jpg or .jpeg format. When sending by e-mail, please do not change the 8-digit transaction number (Feedback ID) contained in the subject line. The Lufthansa Feedback ID is required in order to correctly assign your request.
Alternatively, you can use the encrypted form on the Lufthansa website. Please be sure to include your 8-digit transaction number (Feedback ID). This Lufthansa Feedback ID is also required here in order to be able to correctly assign your inquiry.
Lufthansa is a member of Star Alliance
Corporate Headquarters: Deutsche Lufthansa Aktiengesellschaft, Koeln, Registration: Amtsgericht Koeln HR B 2168
Chairman of the Supervisory Board: Dr. Karl-Ludwig Kley
Executive Board: Carsten Spohr (Chairman), Dr. Michael Niggemann, Dr. Till Streichert, Grazia Vittadini, Dieter Vranckx
