Your request (39541022) has been updated. To add additional comments, reply to this email.----------------------------------------------Maja, 21 Sept 2023, 16:10 ISTYour Ref: CPTIT01863414-44Dear Sir/Madam,We refer to your correspondence on behalf of Ms. CRISTINA BADELITA.We sincerely regret the cancellation of flight FR 5655 from BGY to PMI on 27 August 2023, as well as the cancellation of the reaccommodating flight FR8962 from BGY to PMI on 27 August 2023, due to adverse weather conditions at Palma airport.As these flight cancellations were for safety reasons, and therefore outside Ryanair's control, we regret to inform you that no compensation under EU261/2004 Regulation is due in this case.Please note that the passenger was reaccommodated one more time on flight FR8008 from BGY to PMI on 28 August 2023, which flight she boarded. Therefore, the refund of the flight ticket is not due in this case.In relation to claimed "compensation for two days lost and for the entire holiday", we advise that Ryanair is not liable for these damages under EU261/2004 Regulation.We trust the above has been of assistance.Kind regards,____________________________Maja K.Regulator Support Specialist----------------------------------------------Ufficiolegale, 28 Aug 2023, 07:22 IST**EXTERNAL EMAIL:** This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[G2G3NN-PDVDW]   E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[G2G3NN-PDVDW]
