Your request (41700620) has been updated. To add additional comments, reply to this email.MAD Kinga Loretta Simon (Ryanair) 23 nov 2023, 10::15 GMT Ryanair Ref: 41700620/TISIJJ; Italy CO ref. CPTIT01896845-10Dear Sir/Madam,We refer to a claim received on 15/10/2023,We regret the cancellation of the flight FR8799 from IBZ to BGY on 16/9/2023, which was due to unexpected closure of Ibiza airport caused by a disabled aircraft blocked on the runway, outside of the control of Ryanair.We wish to confirm that a transfer for the sum of 53.32 EUR has been authorized by Ryanair in full and final settlement of your claim under EU261.Please, note that the amount of refund 336.66 EUR has been subtracted from the total amount of the alternative flight expense.In order for us to proceed with the payment, we kindly ask you to forward us your personal bank details at your earliest convenience:ACCOUNT HOLDER:BANK NAME:SWIFT CODE:IBAN NUMBER:ACCOUNT CURRENCY:You can submit the required details by replying to this email.On receipt of same, we will endeavour to process your claim without delay.We sincerely regret the inconvenience caused to you and we trust that the above clarifies the situation.Yours sincerely,Kinga Loretta SRegulator Support SpecialistUfficiolegale 15 ott 2023, 17:24 GMT+1 EXTERNAL EMAIL: This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair Ryanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland. [4XX6PE-6DVZJ]
