Cancellazione volo

Spett. Lufthansa In data 23.11.2023 ho prenotato il volo numero di biglietto elettronico 2203416031085 ‐ 086 e numero conferma V5ZZTZ da Milano Malpensa a Bodo (NOR) via Monaco di Baviera e Oslo per il giorno 03.12.2023 con la Vostra compagnia(copia biglietto in allegato). In data 02.13.2023 mi avete comunicato la cancellazione di tale volo, non dovuta a circostanze eccezionali. Tale cancellazione portava a me nocumento sia per la rimodulazione della mia vita privata pre volo che per l'arrivo nella destinazione finale. Con la presente richiedo pertanto la corresponsione dell’indennizzo previsto ai sensi dell’art. 7, Reg. UE n.261/04. Vi invito a corrispondermi quanto prima tale somma tramite bonifico bancario (coordinate bancarie in allegato). In mancanza di un riscontro entro 15 giorni dal ricevimento della presente, mi riservo di adire le vie legali a tutela dei miei diritti. Allegati: Biglietto_di_andata_originario Coordinate_bancarie

Your reference: @@REF_ID@c1e6efd5448901fbac@REF_ID@@Our reference: FB ID 38859069To whom it may concern,Thank you for your email dated December 19, 2023 in regards to the above claim.According to our records flight LH1855 from Milano to Munich on December 3, 2023 was cancelled due to the weather circumstances in Munich.We ask for your understanding that situations such as the flight irregularity in this particular case lie outside the sphere of influence of the airlines and unfortunately could not be prevented. Therefore we consider it possible to exonerate ourselves from liability in accordance with the stipulations of Article 5 Paragraph 3 of Regulation (EC) 261/2004 and we must decline your request for compensation.This information is strictly confidential, not to be published nor forwarded to third party or to public knowledge with any form of advertise or communication even trough papers, electronic or via social media.We thank you for your understanding. Sincerely,ABFor your information:If you have any questions or would like to send us additional information, please feel free to use the encrypted form on the Lufthansa website. Please be sure to include your 8-digit reference number (Feedback ID). You will find it in the subject line of this e-mail. The Lufthansa Feedback ID is required in order to correctly assign your request. You can find the link to our web forms here:Webform (German): Feedback- und Kontaktformular LufthansaWeb form (english): Feedback and contact form LufthansaAlternatively, you can use the reply function in your e-mail program for your inquiry or for sending further information. Please note that e-mails are sent unencrypted and that the following restrictions apply to attachments: max. 6 attachments of 2MB each in .pdf, .jpg or .jpeg format. When sending by e-mail, please do not change the 8-digit reference number (Feedback ID) contained in the subject line. This Lufthansa Feedback ID is also required here in order to be able to correctly assign your inquiry.Lufthansa is a member of Star AllianceCorporate Headquarters: Deutsche Lufthansa Aktiengesellschaft, Koeln, Registration: Amtsgericht Koeln HR B 2168Chairman of the Supervisory Board: Dr. Karl-Ludwig Kley Executive Board: Carsten Spohr (Chairman), Christina Foerster, Harry Hohmeister, Dr. Detlef Kayser, Dr. Michael Niggemann, Remco Steenbergen