Check-in online non riuscito

Your request (40506654) has been updated. To add additional comments, reply to this email.----------------------------------------------MAD Lina Iosue, 19 Oct 2023, 14:48 ISTRyanair Ref: 40506654JWZZ5UYour ref: CPTIT01877288-47Dear Sir/Madam,We refer to your recent correspondence relating to the customer Mrs. GINO FAVERO.We have taken into consideration the comments provided by the passenger and the case has been reviewed againas per our general terms and Conditions of carriage we regret to inform you that our position, as we informed you in previous correspondence, remains unchanged.We regret that we are unable to be of further assistance in this regard.Yours sincerely,Lina IM.Regulator Admin Support----------------------------------------------MAD Lina Iosue, 27 Sept 2023, 11:03 ISTRyanair Ref: 40506654JWZZ5UYour ref: CPTIT01877288-47Dear Sir/Madam,We refer to your recent correspondence relating the customer Mrs. GINO FAVERO.Regarding your flight FR 886 from Trapani- TPS to Venice Treviso- TSF on 14/09/2023, we would like to point out the following:As stated in our Terms and Conditions, which are agreed at the time of ticket purchase, as well as on our website, customers may check in online free of charge from 24 hours prior to flight departure until 2 hours prior to flight departure.When purchasing a ticket, as well as on several occasions thereafter, we advise customers to check in this way, in order to avoid paying the fee associated with doing it in person at the airport.See below: s:www.ryanair.com/es/es/informacin-util/centro-de-ayuda/terminos-y-condiciones/termsandconditionsar_1024750260 s:www.ryanair.com/ie/en/useful-info/help-centre/fees Therefore, in this case, regrettably, the customer is not authorized to obtain a refund of the requested amount.Thanking you in advance.Yours sincerely,Regulator Admin. Support SpecialistLina IM.----------------------------------------------Ufficiolegale, 15 Sept 2023, 21:31 IST**EXTERNAL EMAIL:** This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. 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