indietro

mancata cancellazione in stato di guerra

Risolto Pubblico

Tipologia di problema:

Altro

Reclamo

F. V.

A: RYANAIR

27/10/2023

Salve, avevo un volo con partenza il 9/10 da Bologna per Tel Aviv. Nonostante lo stato di guerra in atto nel paese, Ryanair ha fatto regolarmente decollare il volo (che noi per ovvi motivi non abbiamo preso), salvo dopo qualche ora sempre il 9/10 cancellare tutti i voli succesivi al nostro.Ho già contattato la compagnia che però non mi riconosce alcun rimborso in quanto appunto il volo non è stato cancellato. Richiedo il risarcimento dei biglietti

Messaggi (1)

RYANAIR

A: F. V.

18/12/2023

Your request (42201327) has been updated. To add additional comments, reply to this email.MAD Lina Iosue (Ryanair) 24 nov 2023, 14::50 GMT Ryanair Ref: 42201327/ YJ1NXWDear Sir/Madam,We refer to your recent correspondence relating the customer Mrs. Francesca Virginillo.We have verified that the flight FR3794 Bologna - BLQ to Tel Aviv - TLV on 09-10-2023 has operated and the passengers have not shown up for their flight.Please note the following :We regret to inform that the ticket you purchased is non-refundable. Flight changes can be made up to 2 hours prior to departure bys:www.ryanair.com/ie/enip/manage A change fee will apply, and any fare difference where applicable.We hope the above has been of assistance.Yours faithfully________________________Lina IM.Regulator Admin SupportUfficiolegale 27 ott 2023, 11:38 GMT+1 EXTERNAL EMAIL: This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair Ryanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland. [GY0P39-VEYDW]


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