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[1] HAI RICEVUTO UN RECLAMO DA VITO SANTE P HAI RICEVUTO UN RECLAMO DA VITO SANTE PVITO SANTE P vi ha contattato tramite il portale Reclama Facile, unservizio della nostra associazione che ha lo scopo di favorire lacomunicazione tra le parti per raggiungere una definizione amichevoledella controversia. COSA FARE PER RISPONDERE DIRETTAMENTE AL VOSTRO CLIENTE?Per inviare un riscontro direttamente al Vostro cliente è sufficienterispondere a questa email senza modificarla. In caso contrarioassicuratevi di includere nella vostra risposta il seguente codice diriferimento:@@REF_ID@762ed7d72fd1704aa3@REF_ID@@Se risponderete al vostro cliente tramite altri canali il reclamo sulnostro portale resterà in sospeso, influenzando la valutazionepresente sulla piattaforma del vostro servizio clienti.NOTA BENE: * Il reclamo è stato redatto e inviato in autonomia dal vostrocliente. Altroconsumo non è stato coinvolto per valutarne il merito. * L'utente ha scelto di pubblicare il suo reclamo che è quindivisibile nella Bacheca dei reclami sul nostro sito e può essereindicizzato dai motori di ricerca: anche la vostra risposta sarà resapubblica nella medesima pagina per garantirvi il diritto di replica.Raccomandiamo di non includere nella risposta dati personali o altreinformazioni che non desiderate divulgare. Eventuali allegati restanosempre privati.Hai domande sul servizio Reclama facile? [2] LA RICHIESTA DEL VOSTRO CLIENTE: NOME CLIENTE VITO SANTE PORFIDO ID GP_22702 PRATICA N. 11088534 TIPOLOGIA DI PROBLEMA Consegna DESCRIZIONE Spett. JOLLY CASA SRL/arredamentishop.it In data 09/08/2024 hoacquistato presso il Vostro negozio online 2 set da 2 pezzi di Sediaecopelle marrone (art. 576) pagando contestualmente l’importo di €240. Purtroppo ad oggi, nonostante i ripetuti solleciti, tramite chatWhatsApp al numero 3335608878, non ho ancora ricevuto la merce. Viinvito pertanto a recapitarmi quanto prima il prodotto da meacquistato. In difetto, mi riservo il diritto di richiedere larisoluzione del contratto e il risarcimento dei danni subiti. Attendoun riscontro entro 15 giorni dal ricevimento della presente, valendola stessa quale messa in mora ai sensi e per gli effetti dell’art.1219 c.c. Allegati: Ricevuta di pagamento Allegati * Gmail - Pagamento effettuato in favore di JOLLY CASA SRL.pdf [3]trackingId:__START_HIP_IDENTIFIER__@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@__END_HIP_IDENTIFIER__Cordiali saluti, Altroconsumo CONDIZIONI D'UTILIZZO [4] PRIVACY [5]Links:------[1] . 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