MUSCLE BOOSTER TRUFFA

Spett. ACTITCH LIMITED In data 12/04/2025 ho scaricato app e pagato regolarmente, MA NON HO MAI AUTORIZZATO IL RINNOVO ABBONAMENTO, quindi contesto l'addebito del 13/5/2025 dove misono stati addebitati €38.39 per abbonamento automatico-CHIEDO IMMEDIATO ANNULLAMENTO E RIMBORSO.

Hi there, Unfortunately, we could not find a user namedFulvio Bernardini among our clients. If we receive further details (preferably the email that was used during the registration to our service), we will be happy to help with this case resolution. Kind regards, Michael The Support team On May 13, 2025 at 12:31 :PM GMT+3 reclami@altroconsumo.it wrote: ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌

Prova con fulberna@gmail.com

Da: Fulvio Bernardini [fulberna@gmail.com] Data: 13 maggio 2025 alle ore 18:43:26 CEST A: support@muscle-booster.io Oggetto: Re: Muscle Booster - your request  Good morning, I have never accepted automatic renewal. Today you unfairly charged me €39 it's a steal! I want a refund!!! Regards Buongiorno, Non ho mai accettato rinnovo automatico. Oggi mi avete addebitato ingiustamente 39€ è un furto! Voglio il rimborso!!! Saluti Fulvio Bernardini. Inviato da iPhone Il giorno 13 mag 2025, alle ore 11:39, support@muscle-booster.io ha scritto:  Hi there, No worries; your subscription has been cancelled, so your plan will not be renewed, and there will be no further charges to your account. Our Refund Policy allows refunds only as long as certain conditions are met, so instead of a refund, we’d like to offer you an alternative solution — one year of free access to the Muscle Booster app. This will give you a full year to explore all the features and benefits of our product at no additional cost. If you would like to accept this offer, simply reply to this email with “Accept offer” to let us know. We look forward to your response! Kind regards, Muscle Booster team Even though it’s an automated response, our support team has validated and carefully crafted it.

Hi there! We have contacted the user and have amicably resolved the matter, and we expect to see a close to the complaint in the coming days. Kind regards, Muscle Booster Customer Care Team On May 13, 2025 at 8:00 :PM GMT+3 reclami@altroconsumo.it wrote: ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌

Buongiorno, In che modo avete risolto il problema? Non ho ricevuto alcun rimborso, quindi il problema NON É RISOLTO. Saluti.