To: SHEIN
On July 17, 2026, I placed an order for two items at your store and paid a total of 598.00 euros at the time of purchase.
Upon order confirmation, I was informed that delivery would take place by July 28, 2026. However, to date, despite repeated reminders, I have not yet received the merchandise.
The order is shown as delivered, yet you have never provided me with proof of who signed for it.
Furthermore, I have filed several complaints without ever receiving a resolution to the issue.
This situation is unacceptable.
Before proceeding with a formal complaint, I request a refund or proof of delivery with a signature immediately.
I therefore urge you to deliver the product I purchased to me as soon as possible, and in any case no later than 30 days from the order date. Failing that, I reserve the right to request termination of the contract and compensation for the damages incurred.
I await a response within 15 days of receipt of this letter, which shall serve as a formal notice of default pursuant to and for the purposes of Article 1219 of the Italian Civil Code.
