Pacco indicato come consegnato e firmato, ma mai ricevuto

Buongiorno, vi scrivo per segnalare il seguente problema. Un mio acquisto effettuato il 5 dic 2025 presso Aliexpress, e spedito con il corriere iMile, è stato segnalato come consegnato il dic 19 alle 21:33. Il pacco NON è mai stato consegnato, è stato dichiarato che sia stato firmato, cosa mai avvenuta, ed il servizio spedizioniere iMile non risponde ad alcuna richiesta o comunicazione effettuata da settimane via Mail, sito web, Whatapp o Facebook Messenger. Sia Aliexpress, sia Paypal, affidandosi al tracking, dicono che risultando consegnato il pacco non possono procedere in alcun modo. Cosa posso fare? Grazie e Cordiali Saluti

Dear Customer, Greetings from iMile! We appreciate you taking the time to submit your inquiry to us. Kindly provide us with the iMile tracking number and your contact details that you are currently using for follow-up. This will enable us to provide you with more effective assistance. To track your shipment, please visit www.imile.com reclami@altroconsumo.it wrote in 2026-01-14 22:47:24：

Hello, My name is Visentin Alex I'm contacting you for the Aliexpress order 3065757753360776 mad on 5th December 2025 and flagged as delivered on 19th December 2025 at 21.33. The tracking number is IM06010000006775. I've never received the parcel or signed it, so I want more details, including: - the signature - the POD (or photo) of the parcel delivered - tracking and GPS coordinaters of the courier - name of the courier. Please investigate and let me know if you need more details. Thanks

Hello, any update? I've sent you all the details

Dear Customer, Greetings from iMile! We appreciate you taking the time to submit your inquiry to us. Kindly provide us with the iMile tracking number and your contact details that you are currently using for follow-up. This will enable us to provide you with more effective assistance. To track your shipment, please visit www.imile.com reclami@altroconsumo.it wrote in 2026-01-20 20:01:19：

The tracking number is: IM06010000006775. The destination is: Via Montessori 5/F San Martino in Strada (LO) 26817 My name is: Visentin Alex Phone: +39 3404628149 Email: visentin.alex87@gmail.com

Dear Customer, Greetings from iMile! Waybill Number：IM06010000006775 We appreciate you taking the time to submit your inquiry to us. To get a prompt response about your concern, please contact at servizioclienti.it@imile.me Alternatively, you can visit our website at s:www.imile.com/ for more information about our services and helpful resources. Thank you for choosing iMile. We appreciate your business and are committed to resolving any concerns you may have. reclami@altroconsumo.it wrote in 2026-01-21 17:16:18：