indietro

Pacco non ricevuto

In lavorazione Pubblico

Tipologia di problema:

Consegna

Reclamo

Y. T.

A: Shein

06/11/2026

Pacco mai ricevuto da SHEIN è segnato come consegnato ma non l’ho mai ricevuto, e loro non vogliono rimborsarmi e non ho mai firmato niente.

Messaggi (1)

Shein

A: Y. T.

07/11/2026

Dear Customer Your request GEUTK33QURSVFUU has been updated. To add additional comments, reply to this email. 1 Reminder - please DO NOT send NEW emails to this mailbox. Mark SHEIN 2026-11-07 14:03::08GMT+0800 Hi, Order Number: GSO19R46Y00MWS7 Refunded Item(s): A Refund Amount: EUR 2.69 Refund Processing Time: Original Payment: EUR 2.69 — 5–10 business days Dear customer, your refund request has been successfully submitted. While we typically process refunds within 24 hours, the actual time it takes for the funds to reach you depends on the processing efficiency of your payment provider or bank. We appreciate your patience. Should you have any questions, please feel free to contact us or your bank. Thank you for shopping at SHEIN! Customer Service Department reclami 2026-11-06 23:31:11GMT+0800 reclami 2026-11-06 23:30:44GMT+0800 reclami 2026-11-06 22:46:00GMT+0800 reclami 2026-11-06 22:30:38GMT+0800 Mark SHEIN 2026-11-05 19:35:14GMT+0800 Hi, Total Refund Amount: EUR 31.17 Refund Details: Original Payment: EUR 31.17, 5–7 business days Dear Customer, your refund request has been successfully submitted. While we typically process refunds within 24 hours, the actual time it takes for the funds to reach you depends on the processing efficiency of your payment provider or bank. We appreciate your patience. Should you have any questions, please feel free to contact us or your bank. Thank you for shopping at SHEIN! Order Number: GSO19L53R000TBL Refunded Item(s): A Refund Amount: EUR 3.67 Expected Refund Arrival: Original Payment: EUR 3.67, 5–7 business days Order Number: GSO19L53R000TBK Refunded Item(s): A, B, C Refund Amount: EUR 27.5 Expected Refund Arrival: Original Payment: EUR 27.5, 5–7 business days Customer Service Department reclami 2026-11-04 23:45:50GMT+0800 Mark SHEIN 2026-11-04 12:59:40GMT+0800 Hi, GSO1R747S0018MJ Thank you for sharing this information with us. We understand your issue and have forwarded it to the relevant department for verification. This will allow us to provide a more comprehensive and accurate solution. The review process will take approximately 3-5 business days; please be patient. If you have any further questions about your order, please feel free to contact us. Customer Service Department reclami 2026-11-04 04:45:27GMT+0800 reclami 2026-11-03 19:45:57GMT+0800 replymsgid=MSG20261107140308922837828


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