Hello,
We tried reaching out to you several times regarding your request, but we haven’t received a response from you.
As we haven’t heard back after multiple attempts, we’ll assume that your issue has been resolved and will proceed with closing this ticket.
However, if you still need assistance, please don’t hesitate to reply to this email, and we’ll be happy to help.
Our past conversation can be seen below:
Eve Thompson (noDiet)
27 mag 2026, 17:26 EEST
Hello,
Thank you for contacting us.
I’m afraid I can’t find any accounts under reclami@altroconsumo.it.
Could you please help us locate your purchase by sharing one of the following:
The email address you used to make the purchase
A screenshot of your transaction (please include the last 4 digits of the card charged)
If you paid via PayPal, the PayPal email or transaction ID
Any of this information will help us resolve your case faster.
Looking forward to your reply.
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Best wishes,
Eve Thompson
Customer Support Specialist
Reclami
27 mag 2026, 12:08 EEST