prodotto non conforme all'ordine

Spett. [rs consulting srl ] In data [16/10/2024] ho acquistato presso il Vostro negozio un [AMPLIFICATORE UDITO] pagando contestualmente l’importo di [72€]. COMPRESO DI. CONSEGNA [IL PRODOTTO NON ERA CONFORME ALL'ORDINE] In mancanza di un riscontro entro 15 giorni dal ricevimento della presente, non esiterò ad adire le vie legali a tutela dei miei diritti.

[1] HAI RICEVUTO UN RECLAMO DA CLAUDIO C HAI RICEVUTO UN RECLAMO DA CLAUDIO CCLAUDIO C vi ha contattato tramite il portale Reclama Facile, unservizio della nostra associazione che ha lo scopo di favorire lacomunicazione tra le parti per raggiungere una definizione amichevoledella controversia. COSA FARE PER RISPONDERE DIRETTAMENTE AL VOSTRO CLIENTE?Per inviare un riscontro direttamente al Vostro cliente è sufficienterispondere a questa email senza modificarla. In caso contrarioassicuratevi di includere nella vostra risposta il seguente codice diriferimento:@@REF_ID@cfbd39e9aef0b6c18f@REF_ID@@Se risponderete al vostro cliente tramite altri canali il reclamo sulnostro portale resterà in sospeso, influenzando la valutazionepresente sulla piattaforma del vostro servizio clienti.NOTA BENE: * Il reclamo è stato redatto e inviato in autonomia dal vostrocliente. Altroconsumo non è stato coinvolto per valutarne il merito. * L'utente ha scelto di pubblicare il suo reclamo che è quindivisibile nella Bacheca dei reclami sul nostro sito e può essereindicizzato dai motori di ricerca: anche la vostra risposta sarà resapubblica nella medesima pagina per garantirvi il diritto di replica.Raccomandiamo di non includere nella risposta dati personali o altreinformazioni che non desiderate divulgare. Eventuali allegati restanosempre privati.Hai domande sul servizio Reclama facile? [2] LA RICHIESTA DEL VOSTRO CLIENTE: NOME CLIENTE CLAUDIO CALOGERO NUMERO FATTURA 203168 PRATICA N. 11451177 TIPOLOGIA DI PROBLEMA Pratiche commerciali scorrette DESCRIZIONE Spett. [rs consulting srl ] In data [16/10/2024] ho acquistatopresso il Vostro negozio un [AMPLIFICATORE UDITO] pagandocontestualmente l’importo di [72€]. COMPRESO DI. CONSEGNA [ILPRODOTTO NON ERA CONFORME ALL'ORDINE] In mancanza di un riscontroentro 15 giorni dal ricevimento della presente, non esiterò ad adirele vie legali a tutela dei miei diritti. Allegati * IMG_2596 2.jpg [3] * IMG_2595 2.jpg [4]trackingId:__START_HIP_IDENTIFIER__@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@__END_HIP_IDENTIFIER__Cordiali saluti, Altroconsumo CONDIZIONI D'UTILIZZO [5] PRIVACY [6]Links:------[1] . 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QZg283Wq4p9VW-2FM8mTEmivjPXPmqDuEPJqZkAtAQ4GvAZ4AMnEJHtste-2FPTR70aX-2BmLT64enEpTBB7EMbWByqQduLmdvlpSGTcc-2BPm7Yn5C5LLG7gWPfFUKDTLIVuhX6fGe1PSlch2OBVGO0GzhjpaimZRpPPoqV43U8lknoJo5YrO22fvByGtlqBYiih-2FMuIENI-2FwkE4boDVr5wSOxb-2FUb-2BCcrE2hWmJ4ZzhXyzUUyk7dG5-2FedZ3KHFmpdu6I3CQULAJ1ACSmHZ6ak91y5z-2Fpw6ZUzuKnaQEpm15c6zbisnzSif1Zi2m05jy3gvv6KuzTXV1RZzW8UybfEuNXa9QomWvP5tqXzO5-2FCAhzyrR9rEmitOGLQOx4j9xNrx8CFndfziIOXPU3mPLSLJ6DUilEY-2F1-2B9-2BL9i-2F9ywZKTeIwJsgRo -- RS Consulting

Buongiorno, in data 13/11/2024 vi ho inviato un reclamo per rimborso a mia favore in quanto il prodotto da me acquistato dalla vostra azienda non risultava conforme a quello che pubblicizzavate in più non idoneo per la mia problematica. Fatto immediatamente il reso per cui altre spese per rispedirvelo ad oggi dopo circa un mese non ho avuto nessun riscontro da parte vostra per la risoluzione del problema . Gradirei una risposta quanto prima