Reclamo per fatturazione indebita e richiesta di rimborso – Fattura n. 20260000003475
Tipologia di problema:
AltroReclamo
A. S.
A: Argos
Spettabile Servizio Clienti Argos, con la presente intendo contestare formalmente la fattura in oggetto, emessa in data 01/01/2026 per l’importo di € 255,00 relativa ai consumi gas del periodo 01/12/2025 – 31/12/2025 (Codice Cliente: CL0233716). La fattura risulta non dovuta in quanto, per il periodo indicato, la mia fornitura non era più sotto la vostra gestione. Ho infatti ricevuto comunicazione ufficiale da parte di Enel che attesta come, a decorrere dal 1° dicembre 2025, la fornitura sia transitata nel Servizio di Ultima Istanza (FUI) sotto la loro competenza. Poiché l’importo di € 255,00 è stato regolarmente corrisposto tramite domiciliazione bancaria, vi richiedo di: 1. Stornare o annullare la fattura n. 20260000003475 in quanto priva di titolo; 2. Emettere nota di credito a totale storno del documento; 3. Provvedere al rimborso immediato della somma di € 255,00 tramite bonifico bancario o riaccredito sul conto corrente collegato alla domiciliazione. Resto in attesa di una vostra conferma scritta dell’avvenuto storno entro i termini previsti dalla normativa ARERA. Distinti saluti, Anna Salerno Milano, 21/01/2026
Messaggi (1)
Argos
A: A. S.
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Gentile cliente, reclami@altroconsumo.it. Abbiamo ricevuto il tuo messaggio: grazie per averci scritto. L’esigenza verrà presa in carico e gestita nel più breve tempo possibile dal reparto di competenza, Argos Company, Il tuo ticket: JYQ-93408 Oggetto: Reclamo per fatturazione indebita e richiesta di rimborso – Fattura n. 20260000003475 Messaggio: Reclamo per fatturazione indebita e richiesta di rimborso – Fattura n. 20260000003475[ATTENZIONE - EXTERNAL MAIL] NON rispondere, cliccare link ed aprire allegati a meno che non si sia verificato il mittente e si sappia che il contenuto è sicuro. /* Remove space around the email design. */ , margin: 0 auto !important; padding: 0 !important; height: 100% !important;* Stop Outlook resizing small text. */ * -ms-text-size-adjust: 100%; /* Stop Outlook from adding extra spacing to s. */ , mso--lspace: 0pt !important; mso--rspace: 0pt !important; /* Use a better rendering method when resizing images in Outlook IE. */ -ms-interpolation-mode: bicubic; /* Prevent Windows 10 Mail from underlining links. 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