indietro

Rimborso e annullamento Abbonamento non sottoscritto

Risolto Pubblico

Tipologia di problema:

Pratiche commerciali scorrette

Reclamo

M. D.

A: GPSMOB

11/06/2024

Buonasera, La prima settimana di Aprile mi sono rivolta al servizio online GPSMOB.COM per rintracciare il cellulare di un mio amico scivolato dalla tasca mentre era in motocicletta e ancora acceso e funzionante. Il servizio prometteva la localizzazione dei cellulari al modico costo di 0,60€ . Non ben chiaro inizialmente, GpsMob invia un SMS al cellulare smarrito che, se aperto da chi trova il telefono, ne invia la localizzazione al richiedente. Oggi ho dato un'occhiata ai movimenti della mia PostePay e mi sono accorta che in date 06/04/2024, 08/05/2024 e 06/06/2024 ci sono dei pagamenti online di €49,99 a GPSMOB.COM per un totale di circa €150. Ho cercato online e siamo in tantissimi ad essere incappati nella truffa, un abbonamento nascosto e non richiesto e un rimborso impossibile da ottenere. Spero di essere riuscita ad annullarlo, nonostante il sito non mi permetteva di entrare con la mia password e ho dovuto recuperarla (come avviene per tutti di prassi). Ho ricevuto email di conferma di annullato abbonamento, spero sia valida. Ho letto di molti che hanno dovuto bloccare e cambiare carta di credito per fermare gli addebiti, spero non sia necessario. Ovviamente spero vivamente di avere in toto o in parte la somma che mi è stata indebitamente sottratta augurandomi che il sito venga chiuso e smetta di truffare i consumatori. GPSMOB è di appartenenza della SWEETMOBILE S.L. con sede legale ad Avenida Corts Catalanes 5, 08173 Sant Cugat del Vallès (Barcellona).

Messaggi (1)

GPSMOB

A: M. D.

17/06/2024

Rimborso e annullamento Abbonamento non sottoscritto  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ /* Remove space around the email design. */ , margin: 0 auto !important; padding: 0 !important; height: 100% !important;* Stop Outlook resizing small text. */ * -ms-text-size-adjust: 100%; /* Stop Outlook from adding extra spacing to s. */ , mso--lspace: 0pt !important; mso--rspace: 0pt !important; /* Use a better rendering method when resizing images in Outlook IE. */ -ms-interpolation-mode: bicubic; /* Prevent Windows 10 Mail from underlining links. Styles for underlined links should be inline. */ a text-decoration: none; a, a[href] Margin: 0; color: 0171a1; font-family: Lato,Arial,Verdana,Sans-Serif; font-weight: 400; line-height: 2; margin: 0; padding: 0; text-align: left; text-decoration: underline !important; small.attachment-none font-size: 85%; padding-right: 10px; font-weight: normal; @media (max-width:616px) .footer th padding-top: 0 !important; padding-bottom: 0 !important .footer th:first-child padding-top: 20px !important .panel-highlight th, .panel-highlight th h2, .panel-highlight th p text-align: center !important .panel-highlight th .icon-text display: inline-block @media only screen min-height: 100%; background: ececec @media (max-width:616px) .button a font-size: 14px !important; text-align: center !important .small-float-center margin: 0 auto !important; float: none !important; text-align: center !important .small-text-center text-align: center !important .small-text-left text-align: left !important .small-text-right text-align: right !important .hide-for-large display: block !important; width: auto !important; overflow: visible !important; max-height: none !important; font-size: inherit !important; line-height: inherit !important . .container .hide-for-large, . .container .row.hide-for-large display: !important; width: 100% !important . .container .callout-inner.hide-for-large display: -cell !important; width: 100% !important . .container .show-for-large display: none !important; width: 0; mso-hide: all; overflow: hidden h1 font-size: 20px !important h2 font-size: 18px !important h3 font-size: 16px !important h4 font-size: 14px !important h5 font-size: 12px !important h6 font-size: 11px !important , p, ., , th font-size: 14px !important p.lead font-size: 14px !important . center min-width: 0 !important . .container width: 95% !important . .column, . .columns height: auto !important; -moz-box-sizing: border-box; -webkit-box-sizing: border-box; box-sizing: border-box; padding-left: 16px !important; padding-right: 16px !important . .column .column, . .column .columns, . .columns .column, . .columns .columns padding-left: 0 !important; padding-right: 0 !important . .collapse .column, . .collapse .columns padding-left: 0 !important; padding-right: 0 !important .small-1, th.small-1 display: inline-block !important; width: 8.33333% !important .small-2, th.small-2 display: inline-block !important; width: 16.66667% !important .small-3, th.small-3 display: inline-block !important; width: 25% !important .small-4, th.small-4 display: inline-block !important; width: 33.33333% !important .small-5, th.small-5 display: inline-block !important; width: 41.66667% !important .small-6, th.small-6 display: inline-block !important; width: 50% !important .small-7, th.small-7 display: inline-block !important; width: 58.33333% !important .small-8, th.small-8 display: inline-block !important; width: 66.66667% !important .small-9, th.small-9 display: inline-block !important; width: 75% !important .small-10, th.small-10 display: inline-block !important; width: 83.33333% !important .small-11, th.small-11 display: inline-block !important; width: 91.66667% !important .small-12, th.small-12 display: inline-block !important; width: 100% !important .column .small-12, .column th.small-12, .columns .small-12, .columns th.small-12 width: 100% !important . .small-offset-1, . th.small-offset-1 margin-left: 8.33333% !important; Margin-left: 8.33333% !important . .small-offset-2, . th.small-offset-2 margin-left: 16.66667% !important; Margin-left: 16.66667% !important . .small-offset-3, . th.small-offset-3 margin-left: 25% !important; Margin-left: 25% !important . .small-offset-4, . th.small-offset-4 margin-left: 33.33333% !important; Margin-left: 33.33333% !important . .small-offset-5, . th.small-offset-5 margin-left: 41.66667% !important; Margin-left: 41.66667% !important . .small-offset-6, . th.small-offset-6 margin-left: 50% !important; Margin-left: 50% !important . .small-offset-7, . th.small-offset-7 margin-left: 58.33333% !important; Margin-left: 58.33333% !important . .small-offset-8, . th.small-offset-8 margin-left: 66.66667% !important; Margin-left: 66.66667% !important . .small-offset-9, . th.small-offset-9 margin-left: 75% !important; Margin-left: 75% !important . .small-offset-10, . th.small-offset-10 margin-left: 83.33333% !important; Margin-left: 83.33333% !important . .small-offset-11, . th.small-offset-11 margin-left: 91.66667% !important; Margin-left: 91.66667% !important . .columns .expander, . .columns th.expander display: none !important . .right-text-pad, . .text-pad-right padding-left: 10px !important . .left-text-pad, . .text-pad-left padding-right: 10px !important .menu width: 100% !important .menu.small-vertical , .menu.small-vertical th, .menu.vertical , .menu.vertical th display: block !important .menu[align=center] width: auto !important .button.small-expand, .button.small-expanded width: 100% !important .button.small-expand , .button.small-expanded width: 100% .button.small-expand a, .button.small-expanded a text-align: center !important; padding-left: 0 !important; padding-right: 0 !important .button.small-expand center, .button.small-expanded center min-width: 0 !important a.attachments color: 0171a1; font-weight: normal; text-decoration: underline small.attachment-none font-size: 85%; padding-right: 10px; font-weight: normal . . . . . Vínculos: --------- [1] 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