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rimborso spese volo dirottato

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Reclamo

M. Z.

A: RYANAIR

15/08/2023

Spett. ryanair, Sono titolare del biglietto per il volo del 22/07/2023 da Venezia a Catania. Il giorno prima della partenza mi è arrivato un messaggio da parte di Ryanair che mi informava che la destinazione del volo mio e della mia compagna era stata spostata da Catania a Trapani. Noi avevamo già dei nostri amici che ci ospitavano a Catania quindi di conseguenza abbiamo dovuto noleggiare un'auto a nostre spese. Inoltre il giorno prima del viaggio di ritorno che era il 25/07/2023 un nuovo messagio di Ryanir ci informava che il nostro volo non sarebbe più partita da Catania come avevamo prenotato, ma bensi da Trapani, con il nuovo disagio di dover ritornare a Trapani.Spese noleggio auto: euro 359,51Spese carburante auto: euro 140 Con la presente richiedo pertanto il risarcimento di tutti i danni subiti, da stimarsi complessivamente in euro 500. Vi invito a corrispondermi quanto prima tale somma tramite riaccredito sul mezzo di pagamento utilizzato per il pagamento. In mancanza di un riscontro entro 15 giorni dal ricevimento della presente, mi riservo di adire le vie legali a tutela dei miei diritti. In fede, Zanchin Massimo

Messaggi (6)

RYANAIR

A: M. Z.

04/09/2023

DATA NOT AVAILABLE

RYANAIR

A: M. Z.

04/09/2023

Your request (39018110) has been updated. To add additional comments, reply to this email.----------------------------------------------Balazs K., 4 Sept 2023, 15:59 IST**CO IT: CPTIT01855574-61****Ryanair Ref: 39018110 - NJEQ2A**Dear Sir/Madam,We refer to your recent correspondence, on behalf of Mr Massimo Zanchin.On behalf of Ryanair, we sincerely apologize for the cancellation of flight FR1075 from Catania to Venice, on 25/07/2023.We wish to confirm a bank transfer for the sum of 501.47 EUR(refund of expenses), has been authorized by Ryanair in full and final settlement of this claim under EU261 Regulation.In order to proceed with the above settlement amount, we kindly ask you to provide the bank details of the passenger.We trust the above has been of assistance.Best regards,Balazs K.----------------------------------------------Ufficiolegale, 15 Aug 2023, 17:01 IST**EXTERNAL EMAIL:** This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[9K33G6-V4NGL] ![](s:www.altroconsumo.it/~/media/aa08e4bbc7b641bca16054c1d9173084.png) ![](s:www.altroconsumo.it/~/media/aa08e4bbc7b641bca16054c1d9173084.png) E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[9K33G6-V4NGL]

M. Z.

A: RYANAIR

04/09/2023

Accettiamo il vostro rimborso, le cordinate bancarie per il bonifico sono:Intestatario: Zanchin MassimoIBAN: IT20I0200862170000430045775BIC SWIFT: UNCRITM1A82Vi ringrazio per l&#39attenzione.

M. Z.

A: RYANAIR

04/09/2023

Accettiamo il vostro rimborso, le cordinate bancarie per il bonifico sono:Intestatario: Zanchin MassimoIBAN: IT20I0200862170000430045775BIC SWIFT: UNCRITM1A82Vi ringrazio per l&#39attenzione.

RYANAIR

A: M. Z.

05/09/2023

DATA NOT AVAILABLE

RYANAIR

A: M. Z.

05/09/2023

Your request (39018110) has been updated. To add additional comments, reply to this email.----------------------------------------------Balazs K., 5 Sept 2023, 09:14 IST**CO IT: CPTIT01855574-61****Ryanair Ref: 39018110 - NJEQ2A**Dear Sir/Madam,We refer to your recent correspondence, on behalf of Mr Massimo Zanchin.We wish to confirm that a transfer for the sum of 501.47 EUR (expenses) has been authorised by Ryanair in full and final settlement of the customer's claim under EU261.Please allow 14 working days for this amount to reach their account.We hope the above clarifies the matter.Yours sincerely,Balazs K.----------------------------------------------Balazs K., 4 Sept 2023, 15:59 IST**CO IT: CPTIT01855574-61****Ryanair Ref: 39018110 - NJEQ2A**Dear Sir/Madam,We refer to your recent correspondence, on behalf of Mr Massimo Zanchin.On behalf of Ryanair, we sincerely apologize for the cancellation of flight FR1075 from Catania to Venice, on 25/07/2023.We wish to confirm a bank transfer for the sum of 501.47 EUR(refund of expenses), has been authorized by Ryanair in full and final settlement of this claim under EU261 Regulation.In order to proceed with the above settlement amount, we kindly ask you to provide the bank details of the passenger.We trust the above has been of assistance.Best regards,Balazs K.----------------------------------------------Ufficiolegale, 15 Aug 2023, 17:01 IST**EXTERNAL EMAIL:** This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[9K33G6-V4NGL] ![](s:www.altroconsumo.it/~/media/aa08e4bbc7b641bca16054c1d9173084.png) ![](s:www.altroconsumo.it/~/media/aa08e4bbc7b641bca16054c1d9173084.png) E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[9K33G6-V4NGL]


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