indietro

RITARDO SUPERIORE 5 ORE

Risolto Pubblico

Tipologia di problema:

Altro

Reclamo

M. G.

A: RYANAIR

23/08/2023

SALVEIL MIO VOLO MILANO - MANCHESTER HA SUBITO UN RITARDO DI QUASI 9 ORE XCHE PARE CHE ALCUNI DIPENDENTI RYANAIR SI SIANO SENTITI MALE E NESSUNO LI POTEVA SOSTITUIRE HO FATTO RICHIESTA DI RIMBORSO TRAMITE UN SITO CHIAMATO VOLO-IN-RITARDO MA MI HANNO APPENA COMUICATO CHE LA COMPAGNIA AEREA HA RIFIUTATO IL RIMBORSO

Messaggi (3)

RYANAIR

A: M. G.

15/09/2023

Your request (39368400) has been updated. To add additional comments, reply to this email.----------------------------------------------Maja, 15 Sept 2023, 11:58 ISTYour Ref: CPTIT01860948-03Dear Sir/Madam,We refer to your correspondence on behalf of Mr. MASSIMILIANO GALIZIA.On behalf of Ryanair, we sincerely apologize for the delay/cancellation of flight FR 6817 from MXP to MAN on 5 August 2023.Please be advised that after we have reviewed this claim, we came to the conclusion that we would like to settle this claim.We wish to confirm a bank transfer for the sum of 250 EUR, in concept of monetary compensation under EU261/2004 Regulation, has been authorized by Ryanair in full as a final settlement of this claim under EU261/2004 Regulation.In order to proceed with the above settlement amount, we require claimant's bank details as per below:ACCOUNT HOLDER'S NAME:BANK NAME:SWIFT/BIC CODE:IBAN NUMBER:We trust the above has been of assistance.Kind regards,____________________________Maja K.Regulator Support Specialist----------------------------------------------Ufficiolegale, 23 Aug 2023, 16:00 IST**EXTERNAL EMAIL:** This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[G2PLD7-23RDW] ![](s:www.altroconsumo.it/~/media/aa08e4bbc7b641bca16054c1d9173084.png) ![](s:www.altroconsumo.it/~/media/aa08e4bbc7b641bca16054c1d9173084.png) E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[G2PLD7-23RDW]

M. G.

A: RYANAIR

15/09/2023

Intestatario: GALIZIA MASSIMILIANOBanca: BANCO BPMIBAN: IT22G0503401753000000062088BIC/SWIFT: BAPPIT21A88.

RYANAIR

A: M. G.

18/09/2023

Your request (39368400) has been updated. To add additional comments, reply to this email.----------------------------------------------Maja, 18 Sept 2023, 10:25 ISTYour Ref: CPTIT01860948-03Dear Sir/Madam,We wish to confirm a bank transfer for the sum of 250 EUR, in concept of monetary compensation under EU261/2004 Regulation, has been processed by Ryanair in full as a final settlement of this claim under EU261/2004 Regulation.The bank transfer will be executed in approximately 21 working days.Kind regards,____________________________Maja K.Regulator Support Specialist----------------------------------------------Maja, 15 Sept 2023, 11:58 ISTYour Ref: CPTIT01860948-03Dear Sir/Madam,We refer to your correspondence on behalf of Mr. MASSIMILIANO GALIZIA.On behalf of Ryanair, we sincerely apologize for the delay/cancellation of flight FR 6817 from MXP to MAN on 5 August 2023.Please be advised that after we have reviewed this claim, we came to the conclusion that we would like to settle this claim.We wish to confirm a bank transfer for the sum of 250 EUR, in concept of monetary compensation under EU261/2004 Regulation, has been authorized by Ryanair in full as a final settlement of this claim under EU261/2004 Regulation.In order to proceed with the above settlement amount, we require claimant's bank details as per below:ACCOUNT HOLDER'S NAME:BANK NAME:SWIFT/BIC CODE:IBAN NUMBER:We trust the above has been of assistance.Kind regards,____________________________Maja K.Regulator Support Specialist----------------------------------------------Ufficiolegale, 23 Aug 2023, 16:00 IST**EXTERNAL EMAIL:** This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[G2PLD7-23RDW] ![](s:www.altroconsumo.it/~/media/aa08e4bbc7b641bca16054c1d9173084.png) ![](s:www.altroconsumo.it/~/media/aa08e4bbc7b641bca16054c1d9173084.png) E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[G2PLD7-23RDW]


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