indietro

Ritardo volo di 9.15h

Risolto Pubblico

Tipologia di problema:

Altro

Reclamo

P. P.

A: RYANAIR

31/07/2023

Buongiorno , sono la figlia di Pegorin Pierluigi .Ho prenotato il volo FR4948per 5 passeggieri me compresa , l'aereo doveva partire alle 6.15 da Malpensa per Malaga il 19/7/23 Per tutta la mattina il ritardo è stato aumentato di mezz'ora in mezz'ora fino a subire un ritardo di 9 ore abbondanti .Il problema del aereo era tecnico alla fine ci hanno dirottato su un altro aereo da qui hanno fatto scendere i passeggieri che erano già a bordo

Messaggi (5)

RYANAIR

A: P. P.

03/08/2023

DATA NOT AVAILABLE

P. P.

A: RYANAIR

07/08/2023

Elisa Pegorinbank - Intesa Sanpaolo filiale di BareggioSWIFT/BIC CODE - BCITITMMIBAN NUMBER - IT22E0306932470100000011527

P. P.

A: RYANAIR

07/08/2023

Elisa Pegorinbank - Intesa Sanpaolo filiale di BareggioSWIFT/BIC CODE - BCITITMMIBAN NUMBER - IT22E0306932470100000011527

RYANAIR

A: P. P.

09/08/2023

DATA NOT AVAILABLE

RYANAIR

A: P. P.

09/08/2023

Your request (38255831) has been updated. To add additional comments, reply to this email.----------------------------------------------Maja, 9 Aug 2023, 14:54 ISTYour Ref: CPTIT01843606-24Dear Sir/Madam,We wish to confirm a bank transfer for the sum of 1250 EUR (250 EUR per passenger), in concept of monetary compensation under EU261/2004 Regulation, has been processed by Ryanair in full as a final settlement of this claim under EU261/2004 Regulation.'¯The bank transfer will be executed in approximately 21 working days.Kind regards,____________________________Maja K.Regulator Support Specialist----------------------------------------------Maja, 3 Aug 2023, 09:29 ISTYour Ref: CPTIT01843606-24Dear Sir/Madam,We refer to your correspondence on behalf of Ms. Elisa Pegorin.'¯On behalf of Ryanair, we sincerely apologize for the delay of flight FR 4948 from MXP to AGP on 19 July 2023.Please be advised that after we have reviewed this claim, we came to the conclusion that we would like to settle this claim.We wish to confirm a bank transfer for the sum of 1250 EUR (250 EUR per passenger), in concept of monetary compensation under EU261/2004 Regulation, has been authorized by Ryanair in full as a final settlement of this claim under EU261/2004 Regulation.'¯In order to proceed with the above settlement amount, we require passenger's bank details as per below:ACCOUNT HOLDER'S NAME:BANK NAME:SWIFT/BIC CODE:IBAN NUMBER:Please note that, as the passengers has boarded the affected flight, flight tickets refund is not due in this case.We trust the above has been of assistance.Kind regards,____________________________Maja K.Regulator Support Specialist----------------------------------------------Ufficiolegale, 31 Jul 2023, 08:33 IST**EXTERNAL EMAIL:** This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[W0NKNP-KLYN3] ![](s:www.altroconsumo.it/~/media/aa08e4bbc7b641bca16054c1d9173084.png) ![](s:www.altroconsumo.it/~/media/aa08e4bbc7b641bca16054c1d9173084.png) E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[W0NKNP-KLYN3]


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