Reclamo
M. A.
A: RYANAIR
Spett. RyanairIn data 01 luglio 2023 mi sono presentato all’aeroporto di Palermo (PMO) in possesso di regolare biglietto per il volo n° FR1029 diretto a Milano Malpensa MXP con la Vostra compagnia. In aeroporto ho appreso dal tabellone delle partenze che tale volo stava accumulando ritardoInfine, l'aereo è partito soltanto alle ore 00.02], giungendo a destinazione con un ritardo di circa ore e 15 minuti circa] rispetto all'orario previsto. Tale ritardo, non giustificato da circostanze eccezionali, mi ha causato notevoli disagi ,Con la presente richiedo pertanto la corresponsione dell’indennizzo previsto ai sensi dell’art. 7, Reg. UE n.261/04, oltre al risarcimento di tutti i danni subiti da stimarsi complessivamente in € 350 .Vi invito a corrispondermi quanto prima tale somma tramite riaccredito sul mezzo di pagamento utilizzato per la prenotazione. In mancanza di un riscontro entro 15 giorni dal ricevimento della presente, mi riservo di adire le vie legali a tutela dei miei diritti. In fede, Auriemma MOreno
Messaggi (10)
RYANAIR
A: M. A.
DATA NOT AVAILABLE
M. A.
A: RYANAIR
Buongiorno,Scusate la mia prenotazione era per 7 persone.Riferimento RE7B4M.Rimango in attesa di un riscontro per la cifra totale da accreditare ( 1750 euro)M.Auriemma
M. A.
A: RYANAIR
Buongiorno,avete aggiornamenti?GrazieMoreno
RYANAIR
A: M. A.
DATA NOT AVAILABLE
M. A.
A: RYANAIR
Buongiorno,Riferimento RE7B4M. Number passengers : 7 Auriemma MorenoAuriemma ViolaAuriemma MatildeConti LorenaBestetti JennyRizzi RobertoRizzi BeatriceACCOUNT HOLDER: Auriemma MorenoBANK NAME: FinecoBank:SWIFT CODE: : FEBIITM2 IBAN NUMBER: IT71Q0301503200000000126438ACCOUNT CURRENCY: Euro (EUR)GrazieM.Auriemma
M. A.
A: RYANAIR
Buongiorno,Riferimento RE7B4M. Number passengers : 7 Auriemma MorenoAuriemma ViolaAuriemma MatildeConti LorenaBestetti JennyRizzi RobertoRizzi BeatriceACCOUNT HOLDER: Auriemma MorenoBANK NAME: FinecoBank:SWIFT CODE: : FEBIITM2 IBAN NUMBER: IT71Q0301503200000000126438ACCOUNT CURRENCY: Euro (EUR)GrazieM.Auriemma
RYANAIR
A: M. A.
DATA NOT AVAILABLE
RYANAIR
A: M. A.
Your request (36928635) has been updated. To add additional comments, reply to this email.----------------------------------------------MAD Kinga Loretta Simon, 16 Aug 2023, 08:25 ISTRyanair ref. 36928635/RE7B4M Italy CO ref. CPTIT01826506-93Dear Sir/Madam,Thank you for providing the bank details.We wish to confirm that a bank transfer in the amount of 1750 EUR (250 EUR per passenger as compensation) has been sent for processing.Please allow 15- 21 working days to receive this transfer to the bank account provided.Kind regards,Kinga Loretta SRegulator Support Specialist----------------------------------------------MAD Kinga Loretta Simon, 2 Aug 2023, 08:30 ISTRyanair ref. 36928635/RE7B4M Italy CO ref. CPTIT01826506-93Dear Sir/Madam,We refer to our latest correspondence, dated 17/7/2023, in which we shared our position as per below.We sincerely regret the delay of the flight FR1029 from PMI to MXP on the 1/7/2023, which was due to an operational issue.We wish to confirm that a transfer for the sum of 250 EUR as compensation has been authorized by Ryanair in full and final settlement of the claim under EU261.In order for us to proceed with the payment, we kindly ask you to forward us the passenger's personal bank details at your earliest convenience:ACCOUNT HOLDER:BANK NAME:SWIFT CODE:IBAN NUMBER:ACCOUNT CURRENCY:You can submit the required details by replying to this email.On receipt of same, we will endeavour to process the claim without delay.We sincerely regret the inconvenience and we trust that the above clarifies the situation.Yours sincerely,Kinga Loretta SRegulator Support Specialist----------------------------------------------MAD Kinga Loretta Simon, 17 Jul 2023, 12:57 ISTRyanair ref. 36928635/RE7B4M Italy CO ref. CPTIT01826506-93Dear Sir/Madam,We refer to a claim received on 4/7/2023, on behalf of Auriemma Moreno.We sincerely regret the delay of the flight FR1029 from PMI to MXP on the 1/7/2023, which was due to an operational issue.We wish to confirm that a transfer for the sum of 250 EUR as compensation has been authorized by Ryanair in full and final settlement of the claim under EU261.In order for us to proceed with the payment, we kindly ask you to forward us the passenger's personal bank details at your earliest convenience:ACCOUNT HOLDER:BANK NAME:SWIFT CODE:IBAN NUMBER:ACCOUNT CURRENCY:You can submit the required details by replying to this email.On receipt of same, we will endeavour to process the claim without delay.We sincerely regret the inconvenience and we trust that the above clarifies the situation.Yours sincerely,Kinga Loretta SRegulator Support Specialist----------------------------------------------Ufficiolegale, 4 Jul 2023, 23:13 IST**EXTERNAL EMAIL:** This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[42XZD4-9X2ML]   E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[42XZD4-9X2ML]
M. A.
A: RYANAIR
Buongiorno,grazie ho ricevuto il bonifico,Buon LavoroMoreno
M. A.
A: RYANAIR
Buongiorno,grazie ho ricevuto il bonifico,Buon LavoroMoreno
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