Dear Temu Legal Team,
I am writing to sincerely request a manual review of my Temu Influencer Program account and the restoration of my dashboard access.
I was an active member of the Influencer Program. I regularly created and submitted videos, received content approvals, and successfully withdrew my rewards. Everything was working well until my account activity was flagged by the system, and I lost access to my dashboard.
I honestly acknowledge that I made a mistake by logging into my account on multiple devices (approximately 2–4 devices) at the same time on one occasion. I understand that this activity may have triggered your security system, and I sincerely apologize for this mistake. It was not my intention to violate any program rules or create suspicious activity.
It has now been almost one month since I lost access to my dashboard. Whenever I try to access the program, I receive the message: "Sorry, you cannot join this event at this time."
Since then, I have contacted customer support and created multiple support tickets, but unfortunately, I have not received a clear explanation or a meaningful resolution. Most responses have been generic, and my issue remains unresolved.
I respectfully request that Temu's relevant team manually review my account activity and consider giving me another chance. I am willing to follow all program rules carefully and use my account responsibly on a single device going forward.
I am not asking Temu to ignore its security policies. I am simply asking for a fair review of my case and an opportunity to correct my mistake. I have already acknowledged what happened, and I sincerely hope that one mistake will not permanently prevent me from participating in the program.
If my account has not been permanently terminated, I kindly ask you to reconsider the restriction and restore my Influencer Program dashboard access, provided my account meets your eligibility requirements.
I have invested my time and effort into creating content for Temu, and I genuinely wish to continue working with your platform.
Please escalate my case to the relevant team for a proper manual review rather than providing another automated response.
Thank you for your time, understanding, and consideration.
Kind regards,
A Temu Influencer Program Member
