Dear Customer
Your request GEUTKW9P045TSKJ has been updated. To add additional comments, reply to this email.
1 Reminder - please DO NOT send NEW emails to this mailbox. Frank SHEIN 2025-09-17 15:03::00GMT+0800
Hi,
Hope this email finds you well.
This is Frank, a senior representative of SHEIN Customer Care Center.
To avoid any misunderstanding happens, please allow me to reply in English.
We did not mean to bring any inconvenience to you and we apologize for related issue here.
GSO13M39S00Q9DA
In this case, please provide the following information:
(1)- Photos of the actual thing received
(2)- Photos of the product packaging including SKC/SKU
(3)- Photos of the package label
Please refer to the attached sample photos and send us the information we need.
After we verify the relevant situation, we will follow up the relevant situation.
If you need further assistance, please contact us.
s:file-gcp.ltwebstatic.com/cstk-fgw/file/GEUIMGWA0P5WVG8T_ticket_file.png
Customer Service Department Fareda SHEIN 2025-09-16 22:06:16GMT+0800
Al fine di fornire un servizio migliore, ci permetta di inoltrare questa richiesta al dipartimento competente. Riceverai una risposta entro 24 ore. Grazie per la vostra pazienza e comprensione.
Customer Service Department reclami 2025-09-16 20:18:22GMT+0800
