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Temu Creator withdrawal of €75 blocked since 5 Oct, 2026

Risolto Pubblico

Tipologia di problema:

Altro

Reclamo

H. K.

A: TEMU

17/10/2026

Good morning, I am a Creator/Influencer in the TEMU Influencer Program. On 5 Oct, 2026, I requested a withdrawal of €75 of my earnings via PayPal. As of today, Oct 17, 2026, almost a 13 days later, the withdrawal is still "Processing" and the amount has never been credited to my PayPal account. I have already made other withdrawals from my Creator account in the past, which were received as expected, so this is not my first withdrawal. I have contacted TEMU customer service several times for clarification and a resolution to the issue, but despite numerous reports, I have yet to receive the payment or a concrete explanation for the delay. Furthermore, because this withdrawal is still being processed, the situation is also creating problems in managing and withdrawing any additional earnings accrued in my account. I therefore ask TEMU to immediately verify the withdrawal of €75 on 5 Oct, 2026, release the transaction, and credit my PayPal account as soon as possible. I'm attaching the documentation and screenshots demonstrating that the withdrawal is still "Processing." I await concrete feedback and a definitive resolution to the issue.

Messaggi (3)

H. K.

A: TEMU

19/10/2026

Case number - 15861829 10/17/2026 Good morning, I am a Creator/Influencer in the TEMU Influencer Program. On 5 Oct, 2026, I requested a withdrawal of €75 of my earnings via PayPal. As of today, Oct 17, 2026, almost 13 days later, the withdrawal is still "Processing" and the amount has never been credited to my PayPal account. I have already made other withdrawals from my Creator account in the past, which were received as expected, so this is not my first withdrawal. I have contacted TEMU customer service several times for clarification and a resolution to the issue, but despite numerous reports, I have yet to receive the payment or a concrete explanation for the delay. Furthermore, because this withdrawal is still being processed, the situation is also creating problems in managing and withdrawing any additional earnings accrued in my account. I therefore ask TEMU to immediately verify the withdrawal of €75 on 5 Oct, 2026, release the transaction, and credit my PayPal account as soon as possible. I'm attaching the documentation and screenshots demonstrating that the withdrawal is still "Processing." I await concrete feedback and a definitive resolution to the issue. Id : zabikamboh321

H. K.

A: TEMU

21/10/2026

THANKS My withdraw is completed on 20 Oct ,2026.

TEMU

A: H. K.

22/10/2026

Gentile Signore/a, La presente è una risposta al reclamo del consumatore relativo al codice di riferimento: e al numero di pratica: 15861829. La ringraziamo per aver portato la questione alla nostra attenzione. La piattaforma ha condotto un'indagine interna e dai nostri registri risulta che il consumatore ha prelevato con successo l'importo di riferimento il 20 ottobre 2026. La preghiamo di tenere presente che in genere occorrono alcuni giorni affinché l'importo appaia sul conto PayPal del consumatore, a seconda dei tempi di elaborazione della piattaforma ricevente. Alla luce di quanto sopra, consideriamo il reclamo risolto e chiuso. La ringraziamo per la comprensione. Cordialmente, Team Legale di Temu The original message


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