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Urgent Appeal – Unfair Account Termination and Request for Manual Review

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Reclamo

K. N.

A: TEMU

03/11/2026

Dear Temu legal Team and Resolution Team, I am extremely disappointed and concerned about the sudden termination of my Temu Influencer account. I have always participated in the Influencer Program genuinely and followed the program requirements. I have not knowingly engaged in any fraudulent, misleading, or prohibited activity. Recently, my rewards were marked as revoked due to alleged abnormal risks. My €237 withdrawal also failed and the funds were returned to my Available Balance. I subsequently submitted a new withdrawal request of €1,000. Now, my Influencer account has been terminated without a clear explanation of what specific violation I allegedly committed. I am requesting a fair and thorough manual investigation of my account. Please: 1. Explain the exact reason and evidence behind my account termination. 2. Review the abnormal risk detection applied to my account. 3. Reinstate my Influencer account if the termination was made in error. 4. Ensure that all legitimately earned rewards and pending withdrawals are protected and paid. 5. Escalate this matter to a senior member of the Temu Influencer Resolution Team. I have invested considerable time and effort into this program and sincerely believe that my account deserves a fair review. Please do not provide a generic automated response. I am requesting a human review and a clear written explanation. I hope Temu will resolve this matter fairly and restore my account. Kind regards, Temu Influencer

Messaggi (1)

Richiesta di assistenza 03 novembre 2026

TEMU

A: K. N.

08/11/2026

Dear Sir or Madam, This is a response to the consumer complaint received in respect of the Reference Code: and Case Number: 15951709. The platform has reviewed this matter, which is being handled under the reference code and practice number 15934773, and the investigation remains ongoing. Please refer to the updates issued under that Protocol number for the latest information. Thank you for your understanding. Kind regards, Temu Legal Team The original message


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