Reclamo
G. B.
A: Argos
Buongiorno, ho ricevuto qualche giorno fa (con notevole ritardo visto che il timbro sulla busta era del 12.12.2025) una lettera da parte dall'AU (ACQUIRENTE UNICO) dove veniva specificato che ARGOS S.R.L. cessava di essere il mio fornitore di GAS dal 01/12/2025 e il mio fornitore di ultima istanza diventava ENEL ENERGIA SPA, e che i prelievi di gas successivi alla data di attivazione 01/12/2025 saranno fatturati ad Enel Energia. Il giorno 08/01/2026 ho ricevuto la mail da parte di Argos che diceva che era stata emessa la fattura con tanto di allegato/riepilogo costi come le precedenti volte che riguardava il periodo di fornitura dal 01/12/2025 al 31/12/2025 !!!!. Avendo abilitato il pagamento diretto con domiciliazione bancaria, lo stesso giorno la fattura è stata pagata ad Argos. Gradirei sapere cosa succederà ora e come devo comportarmi. Grazie
Messaggi (1)
Argos
A: G. B.
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Gentile cliente, reclami@altroconsumo.it. Abbiamo ricevuto il tuo messaggio: grazie per averci scritto. L’esigenza verrà presa in carico e gestita nel più breve tempo possibile dal reparto di competenza, Argos Company, Il tuo ticket: YTO-16801 Oggetto: Variazione fornitore ultima istanza Messaggio: Variazione fornitore ultima istanza[ATTENZIONE - EXTERNAL MAIL] NON rispondere, cliccare link ed aprire allegati a meno che non si sia verificato il mittente e si sappia che il contenuto ? sicuro. /* Remove space around the email design. */ , margin: 0 auto !important; padding: 0 !important; height: 100% !important;* Stop Outlook resizing small text. */ * -ms-text-size-adjust: 100%; /* Stop Outlook from adding extra spacing to s. */ , mso--lspace: 0pt !important; mso--rspace: 0pt !important; /* Use a better rendering method when resizing images in Outlook IE. */ -ms-interpolation-mode: bicubic; /* Prevent Windows 10 Mail from underlining links. 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