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F. F.

A: RYANAIR

25/08/2023

Spett. RYANAIR, Sono titolare della prenotazione ZK3IRD per il volo del 21/05/2023 da Bologna a Cagliari. purtroppo a causa dell'alluvione che ha colpito la zona di Ravenna e avendo ricevuto le allerte meteo rosse per il periodo della partenza, avendo ricevuto l'invito dalle autorità competenti di limitare gli spostamenti, con la mia famiglia abbiamo deciso di non partire per il viaggio. Con la presente richiedo pertanto il risarcimento di tutti i danni subiti, da stimarsi complessivamente in 215€ . Vi invito a corrispondermi quanto prima tale somma tramite riaccredito sul mezzo di pagamento utilizzato per il pagamento. In mancanza di un riscontro entro 15 giorni dal ricevimento della presente, mi riservo di adire le vie legali a tutela dei miei diritti. In fede, Emiliano Cuccu

Messaggi (1)

RYANAIR

A: F. F.

15/09/2023

Your request (39440773) has been updated. To add additional comments, reply to this email. MAD Kinga Loretta Simon (Ryanair) 15 Sept 2023, 14:14 IST Ryanair ref. 39440773/ZK3IRD CO Italy ref. CPTIT01862187-78Dear Sir/Madam,We refer to a claim received on 25/8/2023.We regret the inconvenience happened to the passenger, however please regard that the flight FR3966 from BLQ to CAG on 21/5/2023 operated as scheduled.According to our agreed Terms and Conditions, our amounts and fees are non-refundable as per below.Considering the above mentioned, we regret to inform that we cannot process with the refund request.We hope that the above clarifies the matter.Kind regards,Kinga Loretta SRegulator Support Specialist Ufficiolegale 25 Aug 2023, 09:58 IST EXTERNAL EMAIL:This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanairRyanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland.[VK07GD-RNGWL]


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