Your request (41404838) has been updated. To add additional comments, reply to this email.----------------------------------------------Maja, 8 Nov 2023, 16::22 GMTYour Ref: CPTIT01892308-32Dear Sir/Madam,We wish to confirm that a payment of 458.88 EUR, in concept of flight tickets refund, has ben processed by Ryanair in full.The bank transfer will be executed in approximately 21 working days.Kind regards,____________________________Maja K.Regulator Support Specialist----------------------------------------------MAD Lina Iosue, 2 Nov 2023, 15:40 GMTRyanair Ref: 41404838/ LI2K8TYour ref: CPTIT01892308-32Dear Sir/Madam,We refer to your recent correspondence relating to the customer Ms. Silvano Bertoldi.We sincerely regret the cancellation of the flight FR 8698 from Verona - VRN to Naples - NAP on the 21-04-2023 which was regretfully cancelled due to industrial action called by the Italian Airport handling services, outside of Ryanair's control.We wish to confirm that a bank transfer of 445.79 EUR the total sum of the flights, has been authorized by Ryanair in full and final settlement of this claim under the EU 261 Regulation.In order for us to proceed with the payment, we kindly request that you forward us the passenger's bank details at your earliest convenience:ACCOUNT HOLDER:BANK NAME:SWIFT CODE:IBAN NUMBER:ACCOUNT CURRENCY:We trust the above has been of assistance.We await your further instructions.Yours sincerely,Lina IM.Regulator Admin Support----------------------------------------------Ufficiolegale, 8 Oct 2023, 15:05 IST**EXTERNAL EMAIL:** This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[W702GL-04XY2]   E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[W702GL-04XY2]
