Volo Dirottato

Buongiorno, nel periodo dal 26/07/2023 al 30/07/2023 mi trovavo in Sicilia per una vacanza con la mia famiglia, con destinazione aeroporto di Catania, (per un breve tour di varie città), ho subito un dirottaggio per il volo di ritorno (CATANIA-BARI), per via dell'incendio mi hanno fatto volare da Trapani a 350 km di distanza con una bimba di 4 anni, inviandomi la compagnia ryanair un semplice messaggio nel quale mi si diceva che avrei dovuto raggiungere il nuovo aeroporto a mie spese, e che poi me le avrebbero rimborsate, ho pertanto provveduto a scegliere la soluzione più comoda, spostandoci in macchina (avendone una già a noleggio) ho cambiato l'aeroporto di riconsegna, ma Trapani nn era disponibile con la compagnia di noleggio, pertanto abbiamo portato la macchina a Palermo, e di lì abbiamo preso un transfer privato per arrivare in aeroporto, ora ho fatto reclamo alla compagnia aerea e mi rifiuta categoricamente il rimborso. Come posso procedere? visto che tale dirottaggio ci ha arreccato un danno non indifferente, uno stress assurdo dato che viaggiavamo con una bambina piccola e un dispendio di soldi di oltre 300 euro? Attendo vostre grazie

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Your request (39080322) has been updated. To add additional comments, reply to this email.----------------------------------------------Maja, 1 Sept 2023, 15:22 ISTYour Ref: CPTIT01856616-36Dear Sir/Madam,We refer to your correspondence on behalf of Ms. ALESSANDRA ROSSIELLO.On behalf of Ryanair, we sincerely apologize for the schedule change of the flight FR6190 from CTA to BRI on 30 July 2023, due to Catania airport closure.We see that the passengers are claiming for the reimbursement of the extra expenses incurred due to the change of the departing airport.Please be advised that we are not in the position to reimburse any expenses without a properly detailed (dated, itemised) receipt. We also wish to inform you, that a bank statement of expenses cannot be considered as a copy of a receipt.However, having reviewed the receipts the claimant has provided us with, please be advised that we have authorized the payment of 258.01 EUR, as follows:- car hire: 150 EUR- fuel: 15.01 EUR- taxi: 120 EUR.In order to process the payment, we require claimant's bank details as per below:ACCOUNT HOLDER'S NAME:BANK NAME:SWIFT/BIC CODE:IBAN NUMBER:We trust the above has been of assistance.Kind regards,____________________________Maja K.Regulator Support Specialist----------------------------------------------Ufficiolegale, 17 Aug 2023, 07:04 IST**EXTERNAL EMAIL:** This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[L6L0J2-DJLKW]   E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[L6L0J2-DJLKW]

Buongiorno,di seguito le coordinate bancarie (IBAN) del conto corrente presso UniCredit intestato a ROSSIELLO ALESSANDRA: IT38T0200841382000103259205Paese: ITCIN/EU: 38CIN/IT: TABI: 02008CAB: 41382Numero C/C: 000103259205BIC/SWIFT: UNCRITM1E72 ATTENDO CONFERMA PAGAMENTO

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Buongiorno,di seguito le coordinate bancarie (IBAN) del conto corrente presso UniCredit intestato a ROSSIELLO ALESSANDRA: IT38T0200841382000103259205Paese: ITCIN/EU: 38CIN/IT: TABI: 02008CAB: 41382Numero C/C: 000103259205BIC/SWIFT: UNCRITM1E72 ATTENDO CONFERMA PAGAMENTO