indietro

Volo ritardato di oltre 4 ore (Numero prenotazione Ryanair: KED3NS)

Risolto Pubblico

Tipologia di problema:

Altro

Reclamo

A. R.

A: RYANAIR

06/08/2023

Buongiorno, sono Andrea Rivellino e con il presente reclamo chiedo alla compagnia aerea Ryanair il rimborso del biglietto più le eventuali forme di risarcimento pecuniarie previste. Il volo da Ryanair (FR836) con partenza dall'aeroporto di Venezia e destinazione Palermo del giorno 21-07-2023 ha subito un ritardo superiore alle quattro ore. In attesa di una risposta e di un provvedimento celere auguro una buona giornata e un buon lavoro.Cordialmente Andrea Rivellino

Messaggi (6)

RYANAIR

A: A. R.

21/08/2023

DATA NOT AVAILABLE

RYANAIR

A: A. R.

21/08/2023

Your request (38588564) has been updated. To add additional comments, reply to this email.----------------------------------------------Balazs K., 21 Aug 2023, 07:45 IST**CO IT: CPTIT01848676-50****Ryanair Ref: 38588564 - KED3NS**Dear Sir/Madam,We refer to your recent correspondence, on behalf of Mr ANDREA RIVELLINO.Please, be advised that after we have reviewed this claim, we came to the conclusion that we would like to settle this claim.We wish to confirm a bank transfer for the sum of 250 EUR has been authorized by Ryanair in full and final settlement of this claim under EU261 Regulation.In order to process the above settlement amount, we kindly ask you to provide the bank details of the passenger.We trust the above has been of assistance.Yours sincerely,Balazs K.----------------------------------------------Ufficiolegale, 6 Aug 2023, 14:34 IST**EXTERNAL EMAIL:** This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[G2MMK3-G1YP3] ![](s:www.altroconsumo.it/~/media/aa08e4bbc7b641bca16054c1d9173084.png) ![](s:www.altroconsumo.it/~/media/aa08e4bbc7b641bca16054c1d9173084.png) E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[G2MMK3-G1YP3]

A. R.

A: RYANAIR

21/08/2023

Buonasera,vi ringrazio per la tempestiva risposta e per aver approvato la richiesta di risarcimento per il danno subito. I 250 euro posso essere accreditati sul conto corrente bancario (Unicredit) intestato a ANDREA RIVELLINO con IBAN: IT83G0200812107000104720627.Cordialmente Andrea Rivellino

A. R.

A: RYANAIR

21/08/2023

Buonasera,vi ringrazio per la tempestiva risposta e per aver approvato la richiesta di risarcimento per il danno subito. I 250 euro posso essere accreditati sul conto corrente bancario (Unicredit) intestato a ANDREA RIVELLINO con IBAN: IT83G0200812107000104720627.Cordialmente Andrea Rivellino

A. R.

A: RYANAIR

14/09/2023

Buonasera,vi scrivo per chiedervi le tempistiche precise utili alla ricezione del vostro bonifico di 250 euro.In attesa di una vostra risposta vi auguro una buona seratacordialmente Andrea Rivellino

RYANAIR

A: A. R.

15/09/2023

Your request (38588564) has been updated. To add additional comments, reply to this email.----------------------------------------------Balazs K., 15 Sept 2023, 13:30 IST**CO IT: CPTIT01848676-50****Ryanair Ref: 38588564 - KED3NS**Dear Sir/Madam,We refer to your recent correspondence, on behalf of Mr ANDREA RIVELLINO.We wish to confirm that a transfer for the sum of 250 EUR has been authorised by Ryanair in full and final settlement of the customer's claim under EU261.Please allow 14 working days for this amount to reach their account.We hope the above clarifies the matter.Yours sincerely,Balazs K.----------------------------------------------Balazs K., 21 Aug 2023, 07:45 IST**CO IT: CPTIT01848676-50****Ryanair Ref: 38588564 - KED3NS**Dear Sir/Madam,We refer to your recent correspondence, on behalf of Mr ANDREA RIVELLINO.Please, be advised that after we have reviewed this claim, we came to the conclusion that we would like to settle this claim.We wish to confirm a bank transfer for the sum of 250 EUR has been authorized by Ryanair in full and final settlement of this claim under EU261 Regulation.In order to process the above settlement amount, we kindly ask you to provide the bank details of the passenger.We trust the above has been of assistance.Yours sincerely,Balazs K.----------------------------------------------Ufficiolegale, 6 Aug 2023, 14:34 IST**EXTERNAL EMAIL:** This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[G2MMK3-G1YP3] ![](s:www.altroconsumo.it/~/media/aa08e4bbc7b641bca16054c1d9173084.png) ![](s:www.altroconsumo.it/~/media/aa08e4bbc7b641bca16054c1d9173084.png) E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[G2MMK3-G1YP3]


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