Dear Guest,Thank you for contacting customer care. We are sending you this email to confirm that we have received your correspondence and will get back to you as soon as possible.If your query is in connection with any of the following situations, please contact the respective departments directly as they would be able to assist further.•Booking amendments (name change, upgrades, changes to the date/destination), Cancellations, Booking Excess Baggage, Finalise Payments, Payment issues, selecting seats:The International Call Centre on (+356) 2166 2211 Opening hours: Monday to Friday 8am to 8pm, Saturday and Sunday 8am to 6p:m (GMT+1)•Flypass Queries:The Flypass Team on (+356) 2599 1239 or flypass.airmalta@airmalta.comOpening hours: Monday to Friday 8am to 8pm, Saturday and Sunday 8am to 6p:m (GMT+1)•Online Check-in:webcheckin.helpdesk@airmalta.com•Items forgotten on board our aircraft:Contact can be made with our dedicated Baggage Department, via email address baggage.services@aasmalta.com or by phone (+356) 2369 6135•Lost or Damaged Baggage:If insurance was taken out through our website, please forward your claim to airmalta@mondial-assistance.gr. If you are insured with another company, it would be best to contact them directly•Items Lost and Found at Malta International Airport:Please call (+356) 2369 6000/05, (+356) 2369 6187 or (+356) 2369 6611•Medical:Please contact us on medical.airmalta@airmalta.com or, for inquiries call (+356) 2299 9296Opening hours: Monday to Friday 8am to 4pm (GMT+1)•Immigration and Passports:Please call (+356) 2369 6416•Students’ baggage offers:Please contact us on studentsoffer@airmalta.comAir Malta Customer Care TeamAir Malta plc · Sky Parks · Malta International Airport · Luqa LQA 4000e: customercare.airmalta@airmalta.com w: www.airmalta.com
