mancata consegna tavolo cucina

[1] HAI RICEVUTO UN RECLAMO DA ALBERTO C HAI RICEVUTO UN RECLAMO DA ALBERTO CALBERTO C vi ha contattato tramite il portale Reclama Facile, unservizio della nostra associazione che ha lo scopo di favorire lacomunicazione tra le parti per raggiungere una definizione amichevoledella controversia. COSA FARE PER RISPONDERE DIRETTAMENTE AL VOSTRO CLIENTE?Per inviare un riscontro direttamente al Vostro cliente è sufficienterispondere a questa email senza modificarla. In caso contrarioassicuratevi di includere nella vostra risposta il seguente codice diriferimento:@@REF_ID@cc3d91927bff4b37fd@REF_ID@@Se risponderete al vostro cliente tramite altri canali il reclamo sulnostro portale resterà in sospeso, influenzando la valutazionepresente sulla piattaforma del vostro servizio clienti.NOTA BENE: * Il reclamo è stato redatto e inviato in autonomia dal vostrocliente. Altroconsumo non è stato coinvolto per valutarne il merito. * L'utente ha scelto di pubblicare il suo reclamo che è quindivisibile nella Bacheca dei reclami sul nostro sito e può essereindicizzato dai motori di ricerca: anche la vostra risposta sarà resapubblica nella medesima pagina per garantirvi il diritto di replica.Raccomandiamo di non includere nella risposta dati personali o altreinformazioni che non desiderate divulgare. Eventuali allegati restanosempre privati.Hai domande sul servizio Reclama facile? [2] LA RICHIESTA DEL VOSTRO CLIENTE: NOME CLIENTE ALBERTO CORVINI NUMERO FATTURA HVHZKBKIK PRATICA N. 11165385 TIPOLOGIA DI PROBLEMA Consegna DESCRIZIONE Spett. JOLLY CASA S.r.l. In data 20.06.2024 ho acquistato presso ilVostro negozio online un [TAVOLO DA CUCINA] pagando contestualmentel’importo di [€ 240,00] oltre a [€30,00] di spese di spedizione.Alla conferma dell’ordine, mi è stato comunicato che la consegnasarebbe avvenuta entro il 20.07.2024]. Tuttavia, ad oggi, nonostante iripetuti solleciti, non ho ancora ricevuto la merce. Vi invitopertanto a recapitarmi quanto prima, e comunque non oltre 30 gg dalladata dell’ordine, il prodotto da me acquistato. In difetto, miriservo il diritto di richiedere la risoluzione del contratto e ilrisarcimento dei danni subiti. Attendo un riscontro entro 15 giornidal ricevimento della presente, valendo la stessa quale messa in moraai sensi e per gli effetti dell’art. 1219 c.c. Allegati: Confermaordine Ricevuta di pagamento Allegati * Ordine JOLLY CASA.pdf [3]trackingId:__START_HIP_IDENTIFIER__@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@__END_HIP_IDENTIFIER__Cordiali saluti, Altroconsumo CONDIZIONI D'UTILIZZO [4] PRIVACY [5]Links:------[1] . 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