Ordine non evaso

[1] HAI RICEVUTO UN RECLAMO DA ANTONIO B HAI RICEVUTO UN RECLAMO DA ANTONIO BANTONIO B vi ha contattato tramite il portale Reclama Facile, unservizio della nostra associazione che ha lo scopo di favorire lacomunicazione tra le parti per raggiungere una definizione amichevoledella controversia. COSA FARE PER RISPONDERE DIRETTAMENTE AL VOSTRO CLIENTE?Per inviare un riscontro direttamente al Vostro cliente è sufficienterispondere a questa email senza modificarla. In caso contrarioassicuratevi di includere nella vostra risposta il seguente codice diriferimento:@@REF_ID@06da1b728a26b34fc7@REF_ID@@Se risponderete al vostro cliente tramite altri canali il reclamo sulnostro portale resterà in sospeso, influenzando la valutazionepresente sulla piattaforma del vostro servizio clienti.NOTA BENE: * Il reclamo è stato redatto e inviato in autonomia dal vostrocliente. Altroconsumo non è stato coinvolto per valutarne il merito. * L'utente ha scelto di pubblicare il suo reclamo che è quindivisibile nella Bacheca dei reclami sul nostro sito e può essereindicizzato dai motori di ricerca: anche la vostra risposta sarà resapubblica nella medesima pagina per garantirvi il diritto di replica.Raccomandiamo di non includere nella risposta dati personali o altreinformazioni che non desiderate divulgare. Eventuali allegati restanosempre privati.Hai domande sul servizio Reclama facile? [2] LA RICHIESTA DEL VOSTRO CLIENTE: NOME CLIENTE ANTONIO BLEFARI ID KVBOYSTQJ PRATICA N. 11086387 TIPOLOGIA DI PROBLEMA Consegna DESCRIZIONE Spett. JOLLY CASA SRL In data 20/05/2024 ho acquistato presso ilVostro negozio online una cassettiera pagando contestualmentel’importo di € 180. Alla conferma dell’ordine, mi è statocomunicato che la consegna sarebbe avvenuta entro 60 giorni. Tuttavia,ad oggi, nonostante i ripetuti solleciti, non ho ancora ricevuto ne lamerce, ne nessun altra comunicazione in merito, nonostante le variemail. Vi invito pertanto a recapitarmi quanto prima, e comunque nonoltre 30 gg dalla data dell’ordine, il prodotto da me acquistato. Indifetto, mi riservo il diritto di richiedere la risoluzione delcontratto e il risarcimento dei danni subiti. Attendo un riscontroentro 15 giorni dal ricevimento della presente, valendo la stessaquale messa in mora ai sensi e per gli effetti dell’art. 1219 c.c.Allegati: Conferma ordine Ricevuta di pagamento Allegati * Screenshot 2024-09-25 at 15-39-30 Jolly Casa srl.png [3] * BONIFICO_EURO_20240520091953460.pdf [4]trackingId:__START_HIP_IDENTIFIER__@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@__END_HIP_IDENTIFIER__Cordiali saluti, Altroconsumo CONDIZIONI D'UTILIZZO [5] PRIVACY [6]Links:------[1] . 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