abbonamento mai richiesto o sottoscritto

In data 07/02/2025 trovavo sulla mia carta di credito pre-pagata un addebito di 39.95€ da parte della Società??? THEBESTPDF.COM per un abbonamento mai richiesto o sottoscritto. In pari data ho provveduto a bloccare la carta Pertanto, chiedo che tale addebito mensile venga immediatamente cancellato e restituita la somma indebitamente prelevata.

Dear Reclami! We'd love to hear what you think of our product and customer service. Please, take a moment to answer one question below: How would you rate the support you received? Good, I'm satisfied Bad, I'm unsatisfied Here's a kind reminder of what the request was about: Reclami Feb 8, 2025, 15::45 GMT+2 ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌ Best Regards, Customer Care[L2PP25-39RDW]

YOU WITHDRAWED THE AMOUNT OF €39.95 FROM MY CARD ON 02/09/2025 WITHOUT ANY AUTHORIZATION AND WITHOUT HAVING SUBSCRIBED TO ANY SUBSCRIPTION OR OTHERWISE FOR WHICH I AM NOT WARNED TO RETURN THE ABOVE-MENTIONED AMOUNT, OTHERWISE I WILL TAKE LEGAL ACTION. Domenico Lotti milot@iol.it

Dear Valued Customer! We just wanted to let you know that we are waiting for your response regarding ticket 2153750. Here's a kind reminder of what the ticket was about: Kevin (Customer Care) Feb 11, 2025, 13::51 GMT+2 Hello Domenico, Thank you so much for getting in touch! I’m truly sorry, but I wasn’t able to locate any accounts associated with this email address (milot@iol.it). I understand how concerning this can be, and I’m here to support you fully. Let’s work together to resolve this as quickly as possible. The only payment from this email address in our system is dated back to October 2024, this payment was for the trial period, and it was declined on your end. Could you please let me know if there are any other email addresses you may have used during registration? Additionally, it would be very helpful if you could provide the first 6 and last 4 digits of the credit card used, along with the cardholder’s name, so I can locate your account accurately. If the payment was made through PayPal, please provide the email connected to your PayPal account or the PayPal invoice ID (Merchant order ID) associated with the transaction. I’ll be here and ready to assist once I receive this information. Thank you for your patience and cooperation! Reclami Feb 11, 2025, 13:30 GMT+2 ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌ We are looking forward to your reply! Kind Regards, Customer Care[WV71YJ-DG513]