Dear Reclami! We'd love to hear what you think of our product and customer service. Please, take a moment to answer one question below:How would you rate the support you received?Good, I'm satisfiedBad, I'm unsatisfiedHere's a kind reminder of what the request was about: Margaret (Customer Care) Apr 10, 2024, 19::55 GMT+3 Hello, and thanks for getting back to us!I'm afraid the payments were not located by the details provided.Please, share with us the other email that could be linked to your account on our platform.In addition, you may provide us with the first 6 and the last 4 digits of your credit card that was charged, or your PayPal email if the payment was made via PayPal.Alternatively, it’d help us greatly if you provided us with an Invoice ID of the transaction or Order/Subscription IDs.Please, be advised that this information may help us to locate your payments made via the website. In case, the subscription was purchased via the App Store/Play Market, please, send us the payment confirmation.We will appreciate your cooperation on this matter.Look forward to your reply. Reclami Apr 10, 2024, 19:16 GMT+3 Best Regards,Customer Care[V532V0-XD9JL]