Dear Sir or Madam,
I am writing to formally notify you of a fraudulent transaction carried out through your website, www.emarinelladealseu.sa.com, which misleadingly imitates the official website www.emarinella.eu.
I made a purchase on your website under the clear and reasonable belief that I was dealing with the legitimate and authorized retailer. Only after completing the payment did I realize that your domain is not affiliated in any way with the original brand, and that your website is deliberately designed to mislead consumers.
This constitutes deceptive commercial practice and online fraud.
I hereby formally request:
Immediate cancellation of the transaction, and
Full refund of the amount paid, to be credited back to the original payment method without delay.
Should the refund not be processed within 7 days from receipt of this email, I will proceed without further notice with:
filing a formal complaint with my bank and initiating a chargeback procedure,
reporting the matter to the relevant consumer protection authorities,
submitting a report to law enforcement authorities for online fraud,
and pursuing any additional legal remedies available under applicable national and international law.
This email constitutes a formal notice. I strongly advise you to resolve this matter promptly to avoid further legal consequences.
I expect your written confirmation and proof of refund as soon as possible.
Sincerely,
Emiliano
