[1]
HAI RICEVUTO UN RECLAMO DA GIOVANNA S
HAI RICEVUTO UN RECLAMO DA GIOVANNA S
GIOVANNA S vi ha contattato tramite il portale Reclama Facile, un
servizio della nostra associazione che ha lo scopo di favorire la
comunicazione tra le parti per raggiungere una definizione amichevole
della controversia.
COSA FARE PER RISPONDERE DIRETTAMENTE AL VOSTRO CLIENTE?
Per inviare un riscontro direttamente al Vostro cliente è sufficiente
rispondere a questa email senza modificarla. In caso contrario
assicuratevi di includere nella vostra risposta il seguente codice di
riferimento:
@@REF_ID@367d77cbafeaa98c11@REF_ID@@
Se risponderete al vostro cliente tramite altri canali il reclamo sul
nostro portale resterà in sospeso, influenzando la valutazione
presente sulla piattaforma del vostro servizio clienti.
NOTA BENE:
* Il reclamo è stato redatto e inviato in autonomia dal vostro
cliente. Altroconsumo non è stato coinvolto per valutarne il merito.
* L'utente ha scelto di pubblicare il suo reclamo che è quindi
visibile nella Bacheca dei reclami sul nostro sito e può essere
indicizzato dai motori di ricerca: anche la vostra risposta sarà resa
pubblica nella medesima pagina per garantirvi il diritto di replica.
Raccomandiamo di non includere nella risposta dati personali o altre
informazioni che non desiderate divulgare. Eventuali allegati restano
sempre privati.
Hai domande sul servizio Reclama facile? [2]
LA RICHIESTA DEL VOSTRO CLIENTE:
NOME CLIENTE
GIOVANNA SCOZZAFAVA
NUMERO FATTURA
77777777
PRATICA N.
10809519
TIPOLOGIA DI PROBLEMA
Pratiche commerciali scorrette
DESCRIZIONE
RS Consulting Srl ho acquistato il 10 agosto 2024 un soffiatore
aspiratore e trituratore per giardino e invece mi è stato spedito un
aspirapolvere del valore di 40 euro mentre ho pagato 93 euro. Volevo
fare il reso ma mi è stato chiesto l iban invece il rimborso doveva
essere fatto in contanti come l ho pagato io.
trackingId:
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Cordiali saluti, Altroconsumo
CONDIZIONI D'UTILIZZO [3]
PRIVACY [4]Links:
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[2]
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[3]
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