[1]
HAI RICEVUTO UN RECLAMO DA ANDREA
HAI RICEVUTO UN RECLAMO DA ANDREA
ANDREA vi ha contattato tramite il portale Reclama Facile, un servizio
della nostra associazione che ha lo scopo di favorire la comunicazione
tra le parti per raggiungere una definizione amichevole della
controversia.
COSA FARE PER RISPONDERE DIRETTAMENTE AL VOSTRO CLIENTE?
Per inviare un riscontro direttamente al Vostro cliente è sufficiente
rispondere a questa email senza modificarla. In caso contrario
assicuratevi di includere nella vostra risposta il seguente codice di
riferimento:
@@REF_ID@a5d06ee6bfa6f297e6@REF_ID@@
Se risponderete al vostro cliente tramite altri canali il reclamo sul
nostro portale resterà in sospeso, influenzando la valutazione
presente sulla piattaforma del vostro servizio clienti.
NOTA BENE:
* Il reclamo è stato redatto e inviato in autonomia dal vostro
cliente. Altroconsumo non è stato coinvolto per valutarne il merito.
* L'utente ha scelto di pubblicare il suo reclamo che è quindi
visibile nella Bacheca dei reclami sul nostro sito e può essere
indicizzato dai motori di ricerca: anche la vostra risposta sarà resa
pubblica nella medesima pagina per garantirvi il diritto di replica.
Raccomandiamo di non includere nella risposta dati personali o altre
informazioni che non desiderate divulgare. Eventuali allegati restano
sempre privati.
Hai domande sul servizio Reclama facile? [2]
LA RICHIESTA DEL VOSTRO CLIENTE:
NOME CLIENTE
ANDREA LUCCHEDDU
ID
LCTF1
PRATICA N.
10369024
TIPOLOGIA DI PROBLEMA
Installazione
DESCRIZIONE
Spett. [NOME AZIENDA] In data [DATA] ho acquistato presso il Vostro
negozio un [PRODOTTO] pagando contestualmente l’importo di [€].
[DESCRIZIONE DEL PROBLEMA] In mancanza di un riscontro entro 15 giorni
dal ricevimento della presente, non esiterò ad adire le vie legali a
tutela dei miei diritti.
trackingId:
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Cordiali saluti, Altroconsumo
CONDIZIONI D'UTILIZZO [3]
PRIVACY [4]Links:
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[2]
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[3]
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