Ordine errato

[1] GRAZIELLA S TI HA RISPOSTO GRAZIELLA S TI HA RISPOSTOGRAZIELLA S vi ha contattato tramite il portale Reclama Facile, unservizio della nostra associazione che ha lo scopo di favorire lacomunicazione tra le parti per raggiungere una definizione amichevoledella controversia. COME POTETE RISPONDERE AL VOSTRO CLIENTE?È sufficiente rispondere a questa email senza modificarla. In casocontrario assicuratevi di includere nella vostra risposta il seguentecodice di riferimento:@@REF_ID@b52e239411aa827df9@REF_ID@@Se risponderete al vostro cliente tramite un canale diverso il reclamosul nostro portale resterà in sospeso, influenzando la valutazionedel vostro servizio clienti presente sulla nostra piattaforma.NOTA BENE: * Il reclamo è stato redatto e inviato in autonomia dal vostrocliente. Altroconsumo non è stato coinvolto per valutarne il merito. * L'utente ha scelto di pubblicare il suo reclamo che è quindivisibile nella Bacheca dei reclami sul nostro sito e può essereindicizzato dai motori di ricerca: anche la vostra risposta sarà resapubblica nella medesima pagina per garantirvi il diritto di replica.Raccomandiamo di non includere nella risposta dati personali o altreinformazioni che non desiderate divulgare. Eventuali allegati restanosempre privati.Hai domande sul servizio Reclama facile? [2] RISPOSTA: NOME CLIENTE GRAZIELLA SOGGIU NUMERO FATTURA 11214129 PRATICA N. 11512590 TIPOLOGIA DI PROBLEMA Pratiche commerciali scorrette DESCRIZIONE Aspetto ancora di ricevere il rimborso ..avendo reso la merce nonconforme all ordine già da più di un mesetrackingId:__START_HIP_IDENTIFIER__@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@__END_HIP_IDENTIFIER__Cordiali saluti, Altroconsumo CONDIZIONI D'UTILIZZO [3] PRIVACY [4]Links:------[1] . 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