[1]
HAI RICEVUTO UN RECLAMO DA MAURIZIO
HAI RICEVUTO UN RECLAMO DA MAURIZIO
MAURIZIO vi ha contattato tramite il portale Reclama Facile, un
servizio della nostra associazione che ha lo scopo di favorire la
comunicazione tra le parti per raggiungere una definizione amichevole
della controversia.
COSA FARE PER RISPONDERE DIRETTAMENTE AL VOSTRO CLIENTE?
Per inviare un riscontro direttamente al Vostro cliente è sufficiente
rispondere a questa email senza modificarla. In caso contrario
assicuratevi di includere nella vostra risposta il seguente codice di
riferimento:
@@REF_ID@141d53c78c392b0917@REF_ID@@
Se risponderete al vostro cliente tramite altri canali il reclamo sul
nostro portale resterà in sospeso, influenzando la valutazione
presente sulla piattaforma del vostro servizio clienti.
NOTA BENE:
* Il reclamo è stato redatto e inviato in autonomia dal vostro
cliente. Altroconsumo non è stato coinvolto per valutarne il merito.
* L'utente ha scelto di pubblicare il suo reclamo che è quindi
visibile nella Bacheca dei reclami sul nostro sito e può essere
indicizzato dai motori di ricerca: anche la vostra risposta sarà resa
pubblica nella medesima pagina per garantirvi il diritto di replica.
Raccomandiamo di non includere nella risposta dati personali o altre
informazioni che non desiderate divulgare. Eventuali allegati restano
sempre privati.
Hai domande sul servizio Reclama facile? [2]
LA RICHIESTA DEL VOSTRO CLIENTE:
NOME CLIENTE
MAURIZIO MORGIA
NUMERO FATTURA
126675
PRATICA N.
10207415
TIPOLOGIA DI PROBLEMA
Pratiche commerciali scorrette
DESCRIZIONE
Ho ricevuto un prodotto (soffiatore batteria) diverso da quello
scelto e senza gli accessori indicati dalla publicita, anche se al
momento della conferma dell'ordine via telefono ho chiesto conferma
dei componenti dell'offerta.
trackingId:
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Cordiali saluti, Altroconsumo
CONDIZIONI D'UTILIZZO [3]
PRIVACY [4]Links:
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