THIS IS AN AUTOMATED RESPONSE - WE'RE SORRY, THIS MAILBOX IS NOT MONITOREDYour enquiryWe're sorry, this email address is not in use and we have not received your email.The quickest and easiest way to get in touch is to chat with us. We're available 7am-11pm daily and you can do everything through chatting with us that you can do if you call us, including taking secure payments. You can chat to us by visiting our Help Page.If you prefer talking to us, you can call our Customer Services Team on 0330 365 500 between 08am - 8pm daily. Alternatively, you can visit our frequently asked questions directly on our website.Managing and changing your bookingIf your email relates to an existing booking made directly on easyJet.com or the easyJet mobile app amendments must be made online via Manage Bookings on easyJet.com. You will need the email address used to make the booking and password to access the account.Our Customer Service Team are there to help customers who are unable to manage their bookings online or are in need of special assistance.Changes that can be made online via Manage Bookings include: * Add hold items including bags, sports equipment, and excess weight * Select or change a seat * Correct a spelling mistake on a passenger name or change the name of a passenger * Change the date, time or route of your flight or * Obtain a booking or payment confirmationPlease note: If your booking was made through a travel agent, please contact your travel agent directly.Compensation for Cancellations and Delays over 3 HoursIf you are applying for EU261 compensation for a flight which was recently cancelled or delayed by over three hours, you can only do this by completing our online Compensation Claim Form which allows a member of our Customer Services Team to assess your claim. Reimbursement of expenses can only be claimed by completing our online Expense Claim Form.Flight Status UpdatesYou can check your flight status online using our Flight Tracker which provides live departure and arrival information up to 48 hours in advance. Up-to-date general travel information is published on our Latest Travel Information page.Regards,Customer Servicesfly us: www.easyJet.comfollow us: www.twitter.com/easyJetfriend us: www.facebook.com/easyJet
