Hello Reclami,
Thank you for reaching out! Below, you’ll find answers to common questions to help you get the most out of your app experience. If you need further assistance, simply reply to this email—we’re here to help!
My watch face keeps reverting to the default. How do I fix this?
To resolve this:
1. Open the Watch app on your iPhone.
2. Tap General → Return to Clock.
3. Select After 1 Hour.
This should keep your chosen watch face as the default. If issues persist, let us know!
I can’t find some watch faces. Where are they?
Some designs are organized into categories—explore all tabs or scroll through the full list. Still missing one? Reply here, and we’ll guide you!
How do I resolve compatibility or loading issues?
- Ensure you’ve selected the correct Apple Watch series in the app.
- Confirm your watchOS is up to date:
– Series 6-10/Ultra/2: watchOS 11
– Series 4-5/SE: watchOS 10
– Series 1-3: watchOS 8
- Reboot both your iPhone and Apple Watch.
Why do I see a blank screen or face delays?
First-time updates may take up to 30 minutes due to Apple Watch limitations. If delayed:
1. Charge your watch to 100%.
2. Reboot the watch.
3. Ensure the latest app version is installed.
4. Open the app on both devices and tap the watch screen.
Where’s my app download link?
Check your inbox (and spam folder) for the welcome email sent after purchase.
In order for the application to work correctly, please make sure that the app is updated to the latest version.
Need more help?
We respond to requests in the order they’re received and aim to resolve issues swiftly. Just reply to this email—we’re happy to assist!
Thank you for choosing our app. We’re here to make your experience seamless and stylish!
Regards,
Support Team
Il Mer, 30 Apr alle 12:28 AM , Reclami reclami@altroconsumo.it ha scritto:
389222:2252473
