Sottoscrittozione fraudolenta

Ho utilizzato un servizio di generazione PDF in data 22 Novembre che a fronte del pagamento di 0,95 € mi offriva l'utilizzo della piattaforma per 7 giorni. https://thebestpdf.com/it/choose-plan?upload-file=true Al termine dei 7 giorni mi sono stati fatturati e scalati dalla carta di credito 39,95€. Ho trovato tra le richieste a voi fatte quella di un altro utente che nel 2022 aveva subito la stessa condotta fraudolenta dal medesimo sito internet. A richiesta di rimborso, l'azienda mi comunica che nella mail che mi avevano inviato una volta pagato il servizio era scritto che se entro 7 giorni non avrei dato disdetta mi avrebbero addebitato 39,95€ al mese. Ma questa precisazione nel sito dove ho acquistato il servizio non era per niente chiara. Cordiali saluti Andrea Aglani T. 3534088719

Dear Valued Customer! We just wanted to let you know that we are waiting for your response regarding ticket 1794614. Here's a kind reminder of what the ticket was about: Malcolm (Customer Care) Nov 29, 2024, 23::30 GMT+2 Hello Andrea, Thank you for reaching out to us! I’m truly sorry, but I wasn’t able to locate any accounts associated with this email address reclami@altroconsumo.it. I understand how concerning this can be, and I’m here to support you fully. Let’s work together to resolve this as quickly as possible. Could you please let me know if there are any other email addresses you may have used during registration? Additionally, it would be very helpful if you could provide the first 6 and last 4 digits of the credit card used, along with the cardholder’s name, so I can locate your account accurately. If the payment was made through PayPal, please provide the email connected to your PayPal account or the PayPal invoice ID (Merchant order ID) associated with the transaction. I’ll be here and ready to assist once I receive this information. Thank you for your patience and cooperation! Reclami Nov 29, 2024, 20:00 GMT+2 ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌ We are looking forward to your reply! Kind Regards, Customer Care[43YVNW-G5XKW]

The request of refund was sent from this mail : Pavelflorenskij@gmail.com

Dear Valued Customer! We just wanted to let you know that we are waiting for your response regarding ticket 1799709. Here's a kind reminder of what the ticket was about: Francis (Customer Care) Dec 1, 2024, 10::03 GMT+2 Hello Reclami, and thanks for getting back to us! I'm afraid the payments were not located by the details provided. Please, share with us the other email that could be linked to your account on our platform. In addition, you may provide us with the first 6 and the last 4 digits of your credit card that was charged, or your PayPal email if the payment was made via PayPal. Alternatively, it’d help us greatly if you provided us with an Invoice ID of the transaction or Order/Subscription IDs. Please, be advised that this information may help us to locate your payments made via the website. In case, the subscription was purchased via the App Store/Play Market, please, send us the payment confirmation. We will appreciate your cooperation on this matter. Look forward to your reply. Reclami Dec 1, 2024, 10:00 GMT+2 ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌ We are looking forward to your reply! Kind Regards, Customer Care[GVL03E-XG443]

Credit card 5333 17..... 4499

Dear Valued Customer! We just wanted to let you know that we are waiting for your response regarding ticket 1804186. Here's a kind reminder of what the ticket was about: Virginia (Customer Care) Dec 2, 2024, 15::57 GMT+2 Dear Customer,Dear Reclami, Thank you so much for getting in touch! I’m more than willing to provide you with all the relevant information about your purchase. Upon checking your account, I see that your subscription was automatically renewed after the Trial Period that started on Month Date. As part of our subscription policy, we’re authorized to charge for the renewal term unless you cancel. To avoid any charges, canceling your subscription at least 24 hours before the end of the current period is essential. I apologize if you didn’t notice this information during the sign-up process. It's understandable that details can be overlooked, especially in busy moments, and I empathize with that. Since the subscription was not canceled, the subscription fee was withdrawn from your account. For more information, you may check theSubscription Terms. If you have any other concerns or questions, feel free to reach out to us. Our Team is here to help, and we look forward to your reply! Thank you so much for getting in touch! I’m more than willing to provide you with all the relevant information about your purchase. Upon checking your account, I see that your subscription was automatically renewed after the Trial Period that started on November 22nd. As part of our subscription policy, we’re authorized to charge for the renewal term unless you cancel. To avoid any charges, canceling your subscription at least 24 hours before the end of the current period is essential. I apologize if you didn’t notice this information during the sign-up process. It's understandable that details can be overlooked, especially in busy moments, and I empathize with that. Since the subscription was not canceled, the subscription fee was withdrawn from your account. For more information, you may check theSubscription Terms. For now, please rest assured that your subscription has been successfully canceled, so there will be no further charges. In response to your request, I want you to know that we truly value each customer, and I’d like to offer you our exclusive Lifetime Plan. This plan provides you with permanent access to all features for free, ensuring you won’t need to worry about future payments. If this offer appeals to you, we’d be happy to hear your thoughts. On behalf of the entire team, I deeply apologize for any inconvenience this situation has caused you and hope that you'll decide to give us a second chance. Thank you for considering this opportunity. Looking forward to hearing from you! Reclami Dec 2, 2024, 14:30 GMT+2 ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌ We are looking forward to your reply! Kind Regards, Customer Care[43YLWV-ZRNPW]

I tried to let you understand your failure simple writing. You insist that the payment is for my lack in reading your email that I received after I used your service. Now I'm writing just to let you know that I'm master in black magic and I'm sending you and to all your colleagues that you deserve, Fear, despair and pain. Fire will punish your deplorable business conduct.