mancato rimborso

[1] HAI RICEVUTO UN RECLAMO DA ROBERTO D HAI RICEVUTO UN RECLAMO DA ROBERTO DROBERTO D vi ha contattato tramite il portale Reclama Facile, unservizio della nostra associazione che ha lo scopo di favorire lacomunicazione tra le parti per raggiungere una definizione amichevoledella controversia. COSA FARE PER RISPONDERE DIRETTAMENTE AL VOSTRO CLIENTE?Per inviare un riscontro direttamente al Vostro cliente è sufficienterispondere a questa email senza modificarla. In caso contrarioassicuratevi di includere nella vostra risposta il seguente codice diriferimento:@@REF_ID@5ae3f5ad89498dca0b@REF_ID@@Se risponderete al vostro cliente tramite altri canali il reclamo sulnostro portale resterà in sospeso, influenzando la valutazionepresente sulla piattaforma del vostro servizio clienti.NOTA BENE: * Il reclamo è stato redatto e inviato in autonomia dal vostrocliente. Altroconsumo non è stato coinvolto per valutarne il merito. * L'utente ha scelto di pubblicare il suo reclamo che è quindivisibile nella Bacheca dei reclami sul nostro sito e può essereindicizzato dai motori di ricerca: anche la vostra risposta sarà resapubblica nella medesima pagina per garantirvi il diritto di replica.Raccomandiamo di non includere nella risposta dati personali o altreinformazioni che non desiderate divulgare. Eventuali allegati restanosempre privati.Hai domande sul servizio Reclama facile? [2] LA RICHIESTA DEL VOSTRO CLIENTE: NOME CLIENTE ROBERTO DALFIUME ID BTR 131 12 1254028 del 18/04/2024 PRATICA N. 11257267 TIPOLOGIA DI PROBLEMA Reso DESCRIZIONE mail intercorse tra me e la "rs consulting" salve, con la presentevi avviso di aver rispedito il pacco contenente il "taglia erba a lameFT4", in quanto non idoneo all'uso che dovrei farne in campagna,consegnatomi da BRT in data 24/04/2024. chiedo pertanto che mi vengarestituito quanto a voi versato, in ottemperanza al diritti di recessocon reso e rimborso. in allegato vi invio le foto dell'imballooriginale con la modulistica completa e il taglia erba-decespugliatorecompleto in ogni sua parte ed intonso, come da voi richiesto.confidando in un rimborso nei tempi da voi descritti, porgo distintisaluti dott. roberto dalfiume s.v. s. maria di lu gardu 22 g 07100sassari cell. 3285695012 IBAN IT44S0101517205000070508758 BICBPMOIT22XXX risposta : Gentile cliente lei risulta nella listarimborsi di settembre, restiamo a disposizione Gentile Cliente, ciscusiamo per l'attesa. Siamo ad informare all'ufficio competente dioccuparsi della sua pratica. Cordiali saluti Il 2024-10-03 16:34dalfibob@tiscali.it ha scritto: Come richiesto , vi invio miei daticon n. cell. Nelle precedenti mail ho specificato anche l'IBAN su cuieffettuare l'accredito dott. Roberto Dalfiume a tutt'oggi non horicevuto ulteriori notizie nè tantomeno il rimborso del dovuto ,pariad 88,90 euro. ho cersato si scaricare la fattura ma, come descrittonell'allegato, ma non mi è stato possibile aprire la pagina. vi invioil n^ di trasporto da parte di btr. caro Altroconsumo, in attesa diuna vs risposta, porgo distinti saluti dott. roberto dalfiume Allegati * documento trasporto.pdf [3] * pacco 1.jpeg [4] * pacco 2.jpeg [5] * ID fattura.pdf [6]trackingId:__START_HIP_IDENTIFIER__@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@__END_HIP_IDENTIFIER__Cordiali saluti, Altroconsumo CONDIZIONI D'UTILIZZO [7] PRIVACY [8]Links:------[1] . 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