Prodotto non idoneo per sordità neurosensoriale

[1] HAI RICEVUTO UN RECLAMO DA MARIA G HAI RICEVUTO UN RECLAMO DA MARIA GMARIA G vi ha contattato tramite il portale Reclama Facile, unservizio della nostra associazione che ha lo scopo di favorire lacomunicazione tra le parti per raggiungere una definizione amichevoledella controversia. COSA FARE PER RISPONDERE DIRETTAMENTE AL VOSTRO CLIENTE?Per inviare un riscontro direttamente al Vostro cliente è sufficienterispondere a questa email senza modificarla. In caso contrarioassicuratevi di includere nella vostra risposta il seguente codice diriferimento:@@REF_ID@3578f5385420e0113c@REF_ID@@Se risponderete al vostro cliente tramite altri canali il reclamo sulnostro portale resterà in sospeso, influenzando la valutazionepresente sulla piattaforma del vostro servizio clienti.NOTA BENE: * Il reclamo è stato redatto e inviato in autonomia dal vostrocliente. Altroconsumo non è stato coinvolto per valutarne il merito. * L'utente ha scelto di pubblicare il suo reclamo che è quindivisibile nella Bacheca dei reclami sul nostro sito e può essereindicizzato dai motori di ricerca: anche la vostra risposta sarà resapubblica nella medesima pagina per garantirvi il diritto di replica.Raccomandiamo di non includere nella risposta dati personali o altreinformazioni che non desiderate divulgare. Eventuali allegati restanosempre privati.Hai domande sul servizio Reclama facile? [2] LA RICHIESTA DEL VOSTRO CLIENTE: NOME CLIENTE MARIA GIGANTE NUMERO FATTURA 223632 PRATICA N. 11504194 TIPOLOGIA DI PROBLEMA Consegna DESCRIZIONE Spettabile RS Consulting S.R.l Ho acquistato gli amplificatori concodice AUDF1 per l'importo di 59 euro più le spese di spedizione10!euro Il prodotto da voi pubblicizzato tramite facebook nonrispecchia assolutamente il prodotto e soprattutto non è idoneo allasordità neurosensoriale.Per tanto chiedo il totale rimborso comedescritto dalla clausola dell'articolo 59 del decreto legislativon.206/2005 da voi mandatami.Non riuscendo ad avere nessuna risposta aivostri numeri telefonici né l'invio del pacco all'indirizzo da voicomunicato chiedo il rimborso totale.Allego il n.Fattura 223632.Attendo conferma e risposta Maria Grazia Gigante. Allegati * IMG_20241121_075020.jpg [3] * IMG_20241121_075020.jpg [4]trackingId:__START_HIP_IDENTIFIER__@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@__END_HIP_IDENTIFIER__Cordiali saluti, Altroconsumo CONDIZIONI D'UTILIZZO [5] PRIVACY [6]Links:------[1] . 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